---
schema_version: "secwatch.filing_event.v1"
accession: "0001558370-23-009360"
form_type: "8-K"
ticker: "EGAN"
cik: "0001066194"
company_name: "EGAIN Corp"
filed_at: "2023-05-11T23:59:59+00:00"
generated_at: "2026-06-15T03:28:16.016379+00:00"
event_type: "earnings"
sentiment: "neutral"
materiality_score: 0.5
calibrated_materiality_score: 0.5
confidence: "high"
source: SEC EDGAR
---

# eGain Q3 revenue falls 4% YoY to $23.0M; non-GAAP EPS $0.03 beats guidance

## Summary
- Total revenue $23.0M, down 4% YoY; SaaS revenue $20.9M, up 1% YoY.
- GAAP net loss $372k ($0.01 loss); non-GAAP net income $1.1M ($0.03 EPS), above guidance.
- Cash from operations $905k; cash & equivalents $81.3M; bought 145k shares at $7.57 avg.
- Q4 FY2023 guidance: revenue $23.4M-$24.0M, non-GAAP EPS $0.06-$0.07.
- Full year FY2023 guidance: revenue $96.8M-$97.4M, non-GAAP EPS $0.20-$0.21.

## SEC filing metadata
- accession: 0001558370-23-009360
- form_type: 8-K
- ticker: EGAN
- cik: 0001066194
- company_name: EGAIN Corp
- filed_at: 2023-05-11T23:59:59+00:00
- event_type: earnings
- sentiment: neutral
- materiality_score: 0.5
- calibrated_materiality_score: 0.5
- confidence: high
- sec_items: 2.02, 9.01
- EDGAR index: https://www.sec.gov/Archives/edgar/data/1066194/000155837023009360/0001558370-23-009360-index.htm
- EDGAR primary document: https://www.sec.gov/Archives/edgar/data/1066194/000155837023009360/egan-20230511x8k.htm

## Machine-readable alternates
- HTML: https://secwatch.observer/filing/0001558370-23-009360
- JSON: https://secwatch.observer/filing/0001558370-23-009360.json
- Plain text: https://secwatch.observer/filing/0001558370-23-009360.txt

## Key facts
- Earnings Releases
  EGAIN Corp reported fiscal 2023 third quarter ended March 31, 2023 results: revenue $23.0 million, net income ($372,000), EPS ($0.01).
  - Period: fiscal 2023 third quarter ended March 31, 2023
  - Revenue: $23.0 million
  - Net income: ($372,000)
  - EPS: ($0.01)
  - Result: reported results
  source text: ● Total revenue was $23.0 million, down 4% year over year (down 1% in constant currency). ● SaaS revenue was $20.9 million, up 1% year over year (up 3% in constant currency). ● GAAP net loss was $372,000, or $0.01 per share on a basic and diluted basis, compared to a GAAP net loss of $615,000, or $0.02 per share on a basic and diluted basis, in Q3 2022. ● Non-GAAP net income was $1.1 million, or $0.03 per share on a basic and diluted basis, compared to non-GAAP net income of $2.4 million, or $0.08 per share on a basic basis and $0.07 per share on a diluted basis, in Q3 2022.
  evidence_url: https://www.sec.gov/Archives/edgar/data/1066194/000155837023009360/0001558370-23-009360-index.htm

This AI-assisted summary is a reading aid. Review the linked SEC EDGAR filing before relying on any specific claim.