---
schema_version: "secwatch.filing_event.v1"
accession: "0001558370-24-000893"
form_type: "8-K"
ticker: "EGAN"
cik: "0001066194"
company_name: "EGAIN Corp"
filed_at: "2024-02-08T23:59:59+00:00"
generated_at: "2026-06-06T05:15:15.664924+00:00"
event_type: "earnings"
sentiment: "neutral"
materiality_score: 0.65
calibrated_materiality_score: 0.65
confidence: "high"
source: SEC EDGAR
---

# eGain Q2 FY2024 revenue falls 7% YoY to $23.8M; net income turns to $2.2M profit

## Summary
- GAAP net income of $2.2M ($0.07 EPS) vs $104K loss a year ago; non-GAAP net income $3.4M ($0.11 EPS) vs $1.7M.
- Adjusted EBITDA rose to $3.8M from $2.2M; operating cash flow $7.7M (32% margin).
- Q2 revenue $23.8M, down 7% YoY; first-half revenue $48.0M, down 5%.
- AssistGPT AI offering credited with winning new logos; CEO cites growing interest in knowledge management for Gen AI.
- Q3 FY2024 guidance: revenue $22.6-23.0M; GAAP net income $0.4-1.0M; FY2024 revenue guided $92-93M.

## SEC filing metadata
- accession: 0001558370-24-000893
- form_type: 8-K
- ticker: EGAN
- cik: 0001066194
- company_name: EGAIN Corp
- filed_at: 2024-02-08T23:59:59+00:00
- event_type: earnings
- sentiment: neutral
- materiality_score: 0.65
- calibrated_materiality_score: 0.65
- confidence: high
- sec_items: 2.02, 9.01
- EDGAR index: https://www.sec.gov/Archives/edgar/data/1066194/000155837024000893/0001558370-24-000893-index.htm
- EDGAR primary document: https://www.sec.gov/Archives/edgar/data/1066194/000155837024000893/egan-20240208x8k.htm

## Machine-readable alternates
- HTML: https://secwatch.observer/filing/0001558370-24-000893
- JSON: https://secwatch.observer/filing/0001558370-24-000893.json
- Plain text: https://secwatch.observer/filing/0001558370-24-000893.txt

## Key facts
- Earnings Releases
  EGAIN Corp reported fiscal 2024 second quarter ended December 31, 2023 results: revenue Total revenue was $23.8 million, net income GAAP net income was $2.2 million, EPS $0.07 per share on a basic and diluted basis.
  - Period: fiscal 2024 second quarter ended December 31, 2023
  - Revenue: Total revenue was $23.8 million
  - Net income: GAAP net income was $2.2 million
  - EPS: $0.07 per share on a basic and diluted basis
  - Result: reported results
  source text: Total revenue was $23.8 million, down 7% year over year. ● GAAP net income was $2.2 million, or $0.07 per share on a basic and diluted basis, up from a GAAP net loss of $104,000, or $0.00 per share on a basic and diluted basis, in Q2 2023.
  evidence_url: https://www.sec.gov/Archives/edgar/data/1066194/000155837024000893/0001558370-24-000893-index.htm

This AI-assisted summary is a reading aid. Review the linked SEC EDGAR filing before relying on any specific claim.