---
schema_version: "secwatch.filing_event.v1"
accession: "0001558370-24-007590"
form_type: "8-K"
ticker: "EGAN"
cik: "0001066194"
company_name: "EGAIN Corp"
filed_at: "2024-05-09T23:59:59+00:00"
generated_at: "2026-06-02T04:45:32.747922+00:00"
event_type: "earnings"
sentiment: "negative"
materiality_score: 0.7
calibrated_materiality_score: 0.7
confidence: "high"
source: SEC EDGAR
---

# eGain Q3 revenue down 3% to $22.4M; new logo wins up 50% YoY; guides Q4 revenue $21.1-21.4M

## Summary
- Total revenue $22.4M, down 3% YoY; GAAP net income $1.5M ($0.05 EPS) vs loss of $0.01 per share last year.
- Non-GAAP net income $2.6M ($0.08 EPS) vs $1.1M ($0.03) in Q3 2023; adjusted EBITDA $2.3M.
- New logo wins up 50% YoY in first nine months; CEO cites AssistGPT AI offering for momentum.
- Q4 FY2024 guidance: revenue $21.1M-$21.4M; GAAP net loss $300k-$900k; non-GAAP net income $200k-$800k.
- Full-year FY2024 guidance: revenue $91.5M-$91.8M; GAAP net income $5.4M-$6.0M; non-GAAP net income $10.0M-$10.6M.

## SEC filing metadata
- accession: 0001558370-24-007590
- form_type: 8-K
- ticker: EGAN
- cik: 0001066194
- company_name: EGAIN Corp
- filed_at: 2024-05-09T23:59:59+00:00
- event_type: earnings
- sentiment: negative
- materiality_score: 0.7
- calibrated_materiality_score: 0.7
- confidence: high
- sec_items: 2.02, 9.01
- EDGAR index: https://www.sec.gov/Archives/edgar/data/1066194/000155837024007590/0001558370-24-007590-index.htm
- EDGAR primary document: https://www.sec.gov/Archives/edgar/data/1066194/000155837024007590/egan-20240509x8k.htm

## Machine-readable alternates
- HTML: https://secwatch.observer/filing/0001558370-24-007590
- JSON: https://secwatch.observer/filing/0001558370-24-007590.json
- Plain text: https://secwatch.observer/filing/0001558370-24-007590.txt

## Key facts
- Earnings Releases
  EGAIN Corp reported fiscal 2024 third quarter ended March 31, 2024 results: revenue Total revenue was $22.4 million, net income GAAP net income was $1.5 million, EPS $0.05 per share on a basic and diluted basis.
  - Period: fiscal 2024 third quarter ended March 31, 2024
  - Revenue: Total revenue was $22.4 million
  - Net income: GAAP net income was $1.5 million
  - EPS: $0.05 per share on a basic and diluted basis
  - Result: reported results
  source text: Total revenue was $22.4 million, down 3% year over year.
  evidence_url: https://www.sec.gov/Archives/edgar/data/1066194/000155837024007590/0001558370-24-007590-index.htm

This AI-assisted summary is a reading aid. Review the linked SEC EDGAR filing before relying on any specific claim.