Evertric subsidiary Sinqia hacked; ~R$710M unauthorized Pix transactions, BCB halts processing

EVERTEC, Inc.

Unauthorized activity detected Aug 29, 2025 in Sinqia's Pix environment; transaction processing halted immediately.
Approximately R$710 million in unauthorized transactions processed for two financial institution customers; partial recovery ongoing.
Exploited legitimate IT vendor credentials; access terminated; no personal data compromised; only Sinqia's Pix affected.
Brazilian Central Bank has not yet approved resumption of Pix/SPB processing; financial and reputational impact could be material.
Sinqia's Pix serves 24 financial institution customers; liability scope, insurance coverage, and third-party claims undetermined.

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