---
schema_version: "secwatch.filing_event.v1"
accession: "0001564590-21-058666"
form_type: "8-K"
ticker: "CSGS"
cik: "0001005757"
company_name: "CSG SYSTEMS INTERNATIONAL INC"
filed_at: "2021-11-29T23:59:59+00:00"
generated_at: "2026-06-28T05:02:16.649052+00:00"
event_type: "leadership"
sentiment: "neutral"
materiality_score: 0.7
calibrated_materiality_score: 0.7
confidence: "high"
source: SEC EDGAR
---

# CSG Systems appoints Hai Tran as CFO effective Nov 29; Rollie Johns steps down

## Summary
- CFO Rollie Johns to step down effective Nov 28, 2021; remains as non-executive employee for transition.
- Hai Tran appointed EVP & CFO effective Nov 29, 2021; previously COO at Soc Telemed and CFO at several firms.
- Tran receives base salary of $475,000/year, incentive bonus target of 75% of base, and $1.9M RSU grant.
- Tran subject to 12-month non-solicitation and non-compete after termination.

## SEC filing metadata
- accession: 0001564590-21-058666
- form_type: 8-K
- ticker: CSGS
- cik: 0001005757
- company_name: CSG SYSTEMS INTERNATIONAL INC
- filed_at: 2021-11-29T23:59:59+00:00
- event_type: leadership
- sentiment: neutral
- materiality_score: 0.7
- calibrated_materiality_score: 0.7
- confidence: high
- sec_items: 1.01, 5.02, 9.01
- EDGAR index: https://www.sec.gov/Archives/edgar/data/1005757/000156459021058666/0001564590-21-058666-index.htm
- EDGAR primary document: https://www.sec.gov/Archives/edgar/data/1005757/000156459021058666/csgs-8k_20211122.htm

## Machine-readable alternates
- HTML: https://secwatch.observer/filing/0001564590-21-058666
- JSON: https://secwatch.observer/filing/0001564590-21-058666.json
- Plain text: https://secwatch.observer/filing/0001564590-21-058666.txt

## Key facts
- Executive change
  Rolland “Rollie” B. Johns departed as Executive Vice President and Chief Financial Officer at CSG SYSTEMS INTERNATIONAL INC.
  - Action: stepped down
  - Role: Executive Vice President and Chief Financial Officer
  source text: Rolland “Rollie” B. Johns, Executive Vice President and Chief Financial Officer of the Company, shared plans to step down.
  evidence_url: https://www.sec.gov/Archives/edgar/data/1005757/000156459021058666/0001564590-21-058666-index.htm
- Executive change
  Hai Tran was appointed as Executive Vice President and Chief Financial Officer at CSG SYSTEMS INTERNATIONAL INC.
  - Action: appointed
  - Role: Executive Vice President and Chief Financial Officer
  source text: Hai Tran was appointed Executive Vice President and Chief Financial Officer of CSG, effective November 29, 2021.
  evidence_url: https://www.sec.gov/Archives/edgar/data/1005757/000156459021058666/0001564590-21-058666-index.htm

This AI-assisted summary is a reading aid. Review the linked SEC EDGAR filing before relying on any specific claim.