M&A
confidence medium
sentiment positive
materiality 0.70
Concentrix closes acquisition of ServiceSource to bolster B2B digital sales capabilities
Concentrix Corp
- Acquisition of global B2B digital sales company ServiceSource International completed on July 20, 2022.
- Deal expands Concentrix's CX portfolio with complementary sales solutions and global scale.
- Concentrix CEO Chris Caldwell cited enhanced ability to address client demands for revenue growth with CX.
- ServiceSource COO Mike Naughton highlighted shared vision for customer acquisition and retention.