M&A
confidence medium
sentiment positive
materiality 0.55
TaskUs acquires European CX provider heloo to expand footprint and language capabilities
TaskUs, Inc.
- TaskUs acquired heloo, a Croatia-based digital customer experience provider founded in 2017.
- heloo supports 20 languages across eight Eastern European countries including Bosnia, Serbia, and Slovenia.
- Co-founders Domagoj Makar and Tomislav Plesa will continue leading heloo post-acquisition.
- Deal diversifies TaskUs client mix into European e-commerce and gaming sectors with cross-selling opportunities.
- No financial terms or purchase price disclosed in the announcement.