Five9, Inc. — fact timeline

Panos Kozanian changed role as Executive Vice President of Product Engineering at Five9, Inc..

“Panos Kozanian, Executive Vice President of Product Engineering of the Company, have mutually agreed to begin a transition with respect to Mr. Kozanian’s responsibilities, effective June 29, 2026.”

Five9, Inc.: Amended and restated bylaws to align with declassification provisions of the amended charter (effective 2026-05-26).

“On May 26, 2026, the Board of the Company approved an amendment and restatement of the Company’s Amended and Restated Bylaws (as amended and restated, the “Bylaws”), effective as of that date, to align the Bylaws with the declassification provisions of the A&R Charter.”

Five9, Inc.: Amended and restated certificate of incorporation to declassify the board and eliminate supermajority voting requirements, approved by stockholders on May 20, 2026 and filed on the same date (effective 2026-05-20).

“On May 20, 2026, the stockholders of Five9, Inc. (the “Company”), at the Company’s 2026 Annual Meeting of Stockholders, approved the Company’s Amended and Restated Certificate of Incorporation, which was filed on May 20, 2026, with the Secretary of State of the State of Delaware (the “A&R Charter”) to (i) effect the declassification of the Board of Directors (the “Board”) and (ii) eliminate supermajority voting requirements, as set forth in the A&R Charter.”

Five9, Inc. shareholders approved Ratification of appointment of KPMG LLP as independent registered public accounting firm for fiscal year ending December 31, 2026 at the 2026-05-20 meeting.

“The appointment of KPMG LLP was ratified.”

Five9, Inc. shareholders approved Advisory vote on executive compensation at the 2026-05-20 meeting.

“The Company’s stockholders approved, on an advisory basis, the compensation of its named executive officers.”

Five9, Inc. shareholders approved Election of Class III directors at the 2026-05-20 meeting.

“Each of the two nominees for director were elected as Class III directors to the Company’s Board of Directors to serve until the Company’s 2027 annual meeting of stockholders or until their successors are duly elected and qualified.”

Five9, Inc. shareholders approved Amend and restate the Company's Charter to remove supermajority voting requirements at the 2026-05-20 meeting.

“The Company’s stockholders approved management's proposal to amend and restate the Company's Charter to remove supermajority voting requirements.”

Five9, Inc. shareholders approved Amend and restate the Company's Charter to declassify the Board of Directors at the 2026-05-20 meeting.

“The Company’s stockholders approved management's proposal to amend and restate the Company's Charter to declassify the Board of Directors.”

Five9, Inc. reported the first quarter ended March 31, 2026 results: revenue $305.3 million, net income $18.4 million, EPS $0.21 per diluted share.

“Revenue for the first quarter of 2026 increased 9% to $305.3 million, compared to $279.7 million for the first quarter of 2025. • GAAP gross margin was 55.9% for the first quarter of 2026, compared to 55.0% for the first quarter of 2025. • Adjusted gross margin was 63.6% for the first quarter of 2026, compared to 62.4% for the first quarter of 2025. • GAAP net income for the first quarter of 2026 was $18.4 million, or $0.21 per diluted share, and 6.0% of revenue, compared to GAAP net income of $0.6 million, or $0.01 per diluted share, and 0.2% of revenue, for the first quarter of 2025.”

Five9, Inc. announced a restructuring with charges of approximately $7 million to $9 million affecting global full-time employees (approximately 4%).

“On March 31, 2025, the Board of Directors of the Company approved a reduction in force plan (the “Plan”) as part of the Company’s broader efforts to prioritize investments in key strategic areas, including artificial intelligence, as well as to drive profitable growth in supporting its positive, long-term outlook and increasing shareholder value. On April 3, 2025, the Company commenced execution of the Plan, which is expected to reduce the Company’s global full-time employees by approximately 4%. The Company estimates the cash expenditures associated with the Plan to be approximately $7 million to $9 million, primarily consisting of severance payments, notice period payments in applicable jurisdictions, employee benefits and related costs.”

Jonathan Mariner was appointed as Director, Class II at Five9, Inc..

“The Board accepted Mr. Mariner’s resignation, reduced Class III to three members, increased Class II to four members and immediately reappointed Mr. Mariner as a Class II director with a term set to expire at the Annual Meeting.”

Jack Acosta departed as Director at Five9, Inc..

“The board of directors (the “Board”) of the Company has determined that Mr. Jack Acosta, who is currently a Class II director, will not be nominated to stand for re-election as a Class II director at the Annual Meeting.”

Andy Dignan changed role as President at Five9, Inc..

“On March 10, 2025, Five9, Inc. (the “Company”) promoted Andy Dignan, the Company’s current Chief Operating Officer, to serve as the Company’s President, effective immediately.”

Bryan Lee was appointed as Interim Chief Financial Officer at Five9, Inc..

“the Company announced that the Board appointed Bryan Lee, 46, the Company’s current Executive Vice President of Finance, as the Company’s Interim Chief Financial Officer and Interim Principal Financial Officer, effective as of April 1, 2025”

Barry Zwarenstein departed as Chief Financial Officer at Five9, Inc..

“Barry Zwarenstein has decided to retire from his position as the Chief Financial Officer (“CFO”) of Five9, Inc. (the “Company”), effective as of March 31, 2025.”

Daniel Burkland changed role as Executive Vice President, Go-to-Market Strategy at Five9, Inc..

“Pursuant to the Consulting Agreement, Mr. D. Burkland will transition from the role of Executive Vice President, Go-to-Market Strategy to a consultant to the Company, where he will provide transition and advisory services in the areas of sales, marketing, partnerships and customer relationships.”

Daniel Burkland changed role as Executive Vice President, Go-to-Market Strategy at Five9, Inc..

“On November 5, 2024, Daniel Burkland and Five9, Inc. (the “Company”) mutually agreed that effective November 7, 2024, Mr. D. Burkland would transition from the role of President and Chief Revenue Officer of the Company to the role of Executive Vice President, Go-to-Market Strategy”

Five9, Inc. announced a restructuring with charges of approximately $12 million to $15 million (approximately 7% of its global full-time employees).

“On August 20, 2024, Five9, Inc. (the “Company”) announced a reduction in force plan (the “Plan”) as part of the Company’s broader efforts to drive balanced, profitable growth, further supporting our positive, long-term outlook and focus on increasing shareholder value. The Plan is expected to reduce the Company’s global full-time employees by approximately 7%. The Company estimates the aggregate costs associated with the Plan to be approximately $12 million to $15 million, primarily consisting of notice period payments, severance payments, employee benefits and related costs, all of which are cash expenditures.”

Maria Walker was appointed as Class I Director at Five9, Inc..

“On May 21, 2024, the Board of Directors (the “Board”) of Five9, Inc. (the “Company”) appointed Ms. Maria Walker to serve on the Board.”

Five9, Inc. shareholders approved Ratification of appointment of KPMG LLP as independent registered public accounting firm at the 2024-05-14 meeting.

“The appointment of KPMG LLP was ratified. Shares For Shares Against Shares Abstained 66,903,642 300,503 59,130”

Five9, Inc. shareholders approved Advisory vote on frequency of votes to approve executive compensation at the 2024-05-14 meeting.

“The Company’s stockholders vote, on an advisory basis, on the frequency of votes to approve executive compensation, was as follows: 1 - Year 2 - Years 3 - Years Shares Abstained Broker Non-Votes 60,225,992 27,481 267,828 58,718 6,683,256”

Five9, Inc. shareholders approved Advisory vote on executive compensation at the 2024-05-14 meeting.

“The Company’s stockholders approved, on an advisory basis, the compensation of its named executive officers. The proposal received the following votes: Shares For Shares Against Shares Abstained Broker Non-Votes 43,660,874 16,817,551 101,594 6,683,256”

Five9, Inc. shareholders approved Election of Directors (two Class I directors) at the 2024-05-14 meeting.

“Each of the two nominees for director were elected as Class I directors to the Company’s board of directors to serve until the Company’s 2027 annual meeting of stockholders or until their successors are duly elected and qualified. Nominee Shares For Shares Withheld Broker Non-Votes Michael Burdiek 36,650,499 23,929,520 6,683,256 Julie Iskow 44,924,849 15,655,170 6,683,256”

Five9, Inc. reported the first quarter ended March 31, 2024 results: revenue $247.0 million, net income GAAP net loss for the first quarter of 2024 was $(7.1) million, EPS $(0.10) per basic share.

“today reported results for the first quarter ended March 31, 2024. First Quarter 2024 Financial Results • Revenue for the first quarter of 2024 increased 13% to a record $247.0 million, compared to $218.4 million for the first quarter of 2023. • GAAP gross margin was 53.6% for the first quarter of 2024, compared to 52.0% for the first quarter of 2023. •”

Five9, Inc. incurred convertible notes of $97.5 million principal amount of Notes at 1.00% per year maturing March 15, 2029.

“The Notes issued on March 1, 2024 include $97.5 million principal amount of Notes pursuant to the full exercise by the initial purchasers of such option.”

Five9, Inc. incurred convertible notes of $747.5 million principal amount at 1.00% per year maturing March 15, 2029.

“On March 1, 2024, Five9, Inc. (the “Company”) issued $747.5 million principal amount of its 1.00% Convertible Senior Notes due 2029 (the “Notes”).”

Five9, Inc. entered into Indenture with U.S. Bank Trust Company, National Association (effective 2024-03-01).

“The Notes were issued pursuant to, and are governed by an Indenture, dated March 1, 2024 (the “Indenture”), between the Company and U.S. Bank Trust Company, National Association, as trustee.”

Andy Dignan was appointed as Chief Operating Officer at Five9, Inc..

“On November 9, 2023, Five9, Inc. (the “Company”) appointed, with immediate effect, Andy Dignan as the Company’s Chief Operating Officer.”

Five9, Inc. reported the third quarter ended September 30, 2023 results: revenue $230.1 million, net income $(20.4) million, EPS $(0.28) per basic share.

“Revenue for the third quarter of 2023 increased 16% to a record $230.1 million, compared to $198.3 million for the third quarter of 2022. • GAAP gross margin was 51.7% for the third quarter of 2023, compared to 52.6% for the third quarter of 2022. • Adjusted gross margin was 60.6% for the third quarter of 2023, compared to 61.4% for the third quarter of 2022. • GAAP net loss for the third quarter of 2023 was $(20.4) million, or $(0.28) per basic share, and (8.9)% of revenue, compared to GAAP net loss of $(23.2) million, or $(0.33) per basic share, and (11.7)% of revenue, for the third quarter of 2022.”

Jonathan Mariner was appointed as Director at Five9, Inc..

“On May 24, 2023, the Board of Directors (the “Board”) of Five9, Inc. (the “Company”) appointed Mr. Jonathan Mariner to serve on the Board.”

Five9, Inc. shareholders approved Ratification of the appointment of KPMG LLP as the Company’s independent registered public accounting firm for the fiscal year ending December 31, 2023 at the 2023-05-16 meeting.

“The appointment of KPMG LLP was ratified.”

Five9, Inc. shareholders approved Advisory vote on executive compensation at the 2023-05-16 meeting.

“The Company’s stockholders approved, on an advisory basis, the compensation of its named executive officers.”

Five9, Inc. shareholders approved Election of two Class III directors at the 2023-05-16 meeting.

“All two nominees for director were elected as Class III directors to the Company’s board of directors to serve until the Company’s 2026 annual meeting of stockholders or until their successors are duly elected and qualified.”

Five9, Inc. reported the first quarter ended March 31, 2023 results: revenue $218.4 million, net income $(27.2) million, EPS $(0.38) per basic share.

“First Quarter 2023 Financial Results • Revenue for the first quarter of 2023 increased 20% to a record $218.4 million, compared to $182.8 million for the first quarter of 2022. • GAAP gross margin was 52.0% for the first quarter of 2023, compared to 51.4% for the first quarter of 2022. • Adjusted gross margin was 60.4% for the first quarter of 2023, compared to 60.5% for the first quarter of 2022. • GAAP net loss for the first quarter of 2023 was $(27.2) million, or $(0.38) per basic share, and (12.5)% of revenue, compared to GAAP net loss of $(34.1) million, or $(0.49) per basic share, and (18.7)% of revenue, for the first quarter 2022. • Non-GAAP net income for the first quarter of 2023 was $29.4 million, or $0.41 per diluted share, and 13.5% of revenue, compared to non-GAAP net income of $15.6 million, or $0.22 per diluted share, and 8.6% of revenue, for the first quarter of 2022. • Adjusted EBITDA for the first quarter of 2023 was $35.1 million, or 16.1% of revenue, compared to $24”

Five9, Inc. reported fourth quarter ended December 31, 2022 results: revenue $208.3 million, net income $39.0 million, EPS $0.54 per diluted share.

“Revenue for the fourth quarter of 2022 increased 20% to a record $208.3 million, compared to $173.6 million for the fourth quarter of 2021. • GAAP gross margin was 53.8% for the fourth quarter of 2022, compared to 54.1% for the fourth quarter of 2021. • Adjusted gross margin was 62.3% for the fourth quarter of 2022, compared to 62.8% for the fourth quarter of 2021. • GAAP net loss for the fourth quarter of 2022 was $(13.7) million, or $(0.19) per basic share, compared to GAAP net loss of $(3.6) million, or $(0.05) per basic share, for the fourth quarter of 2021. • Non-GAAP net income for the fourth quarter of 2022 was $39.0 million, or $0.54 per diluted share, compared to non-GAAP net income of $30.1 million, or $0.42 per diluted share, for the fourth quarter of 2021.”

Ana Pinczuk resigned as Class I director at Five9, Inc..

“On February 6, 2023, Ana Pinczuk resigned from the Board and as a Class I director with immediate effect.”

Julie Iskow was appointed as Class I Director at Five9, Inc..

“On February 6, 2023, the Board of Directors (the “Board”) of Five9, Inc. (the “Company”) appointed Ms. Julie Iskow to serve on the Board.”

Five9, Inc. reported the fiscal quarter ended September 30, 2022 results: revenue $198.3 million, net income GAAP net loss for the third quarter of 2022 was $(23.2) million, or $(0.33) per basic share, EPS $(0.33) per basic share.

“Exchange Act, except as expressly set forth by specific reference in such a filing. --- EX-99.1 (EX-99.1) --- Five9 Reports Third Quarter Revenue Growth of 29% to a Record $198.3 Million 37% Growth in LTM Enterprise Subscription Revenue Record Operating and Free Cash Flow SAN RAMON, Calif. - November 7, 2022 - Five9, Inc. (NASDAQ:FIVN), a leading provider of”

Michael Burkland was appointed as Chief Executive Officer at Five9, Inc..

“On October 10, 2022, the Company announced that the Board appointed its Chairman and former Chief Executive Officer, Michael Burkland, as the Company’s Chief Executive Officer, effective November 28, 2022 (the “ Effective Date ”).”

Rowan Trollope resigned as Chief Executive Officer at Five9, Inc..

“On October 7, 2022, Rowan Trollope informed the Company of his decision to resign as Chief Executive Officer of the Company and from the Company’s Board of Directors (the “ Board ”) as a Class II director, effective November 28, 2022 (the “ Resignation Effective Date ”).”

Scott Welch was terminated as Executive Vice President, Telco Services & EMEA Operations at Five9, Inc..

“On September 29, 2022, Five9, Inc. (the “Company”) notified Scott Welch that he will be terminated from his position as the Executive Vice President, Telco Services & EMEA Operations of the Company effective March 31, 2023.”

Daniel Burkland was appointed as President and Chief Revenue Officer at Five9, Inc..

“approved his new title of President and Chief Revenue Officer, effective immediately.”