Progyny loses client representing ~12-13% of revenue; termination effective Jan 1, 2025

Progyny, Inc.

Client with ~670k members exercised 90-day termination option; no disputes or service issues cited.
Client comprised 12% of H1 2024 revenue and 13% of FY 2023 revenue; no other client > single-digit percentage.
No adverse impact expected on FY 2024 financial results; services continue through end of 2024.
Company expects overall member count to increase in 2025 despite the loss.

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