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LIVEPERSON INC — fact timeline

Source-grounded facts extracted from LIVEPERSON INC's SEC 8-K filings across all families, newest first. Each cites a verbatim SEC excerpt.

LPSN LIVEPERSON INC JSON
Governance Changes

LIVEPERSON INC: Added new Article X designating exclusive forums for certain legal actions, including Delaware Court of Chancery and federal district courts for Securities Act claims (effective 2026-04-21).

“The By-Laws Amendment adds a new Article X, which provides that, unless LivePerson otherwise consents to an alternative forum in writing, (i) the Court of Chancery of the State of Delaware is designated as the sole and exclusive forum for certain specified legal actions involving LivePerson and (ii) the federal district courts of the United States of America, to the fullest extent permitted by law, are designated as the sole and exclusive forum for the resolution of any complaint asserting a cause of action arising under the Securities Act of 1933, as amended.”
Material Agreements

LIVEPERSON INC entered into Merger Agreement with SoundHound AI, Inc. valued at Per the Merger Agreement, each share of LivePerson Common Stock will be converted into the right to (effective 2026-04-21).

“On April 21, 2026, LivePerson, Inc., a Delaware corporation (“ LivePerson ”), entered into a Merger Agreement (the “ Merger Agreement ”), by and among LivePerson, SoundHound AI, Inc., a Delaware corporation (“ SoundHound ”) and Lightspeed Merger Sub Inc., a Delaware corporation and an indirect wholly owned subsidiary of SoundHound (“ Merger Sub ”), pursuant to which, on the terms and subject to the conditions set forth in the Merger Agreement, Merger Sub will merge with and into LivePerson (the “ Merger ”), with LivePerson surviving the Merger as an indirect wholly owned subsidiary of SoundHound.”
Earnings Releases

LIVEPERSON INC reported the quarter ended December 31, 2025 results: revenue Total Revenue of $59.3 million, net income Net loss ... $46.1 million or $3.92 per share.

“unless expressly incorporated by specific reference into such filing. --- EX-99.1 (EX-99.1) --- LivePerson Announces Fourth Quarter 2025 Financial Results -- Total Revenue of $59.3 million, above the high-end of our guidance range -- -- Adjusted EBITDA above the high-end of our guidance range -- NEW YORK, March 12, 2026 -- LivePerson, Inc. (N ASDAQ: LPSN)”
Governance Changes

LIVEPERSON INC: Amendment to certificate of incorporation to effect a 1-for-15 reverse stock split and corresponding reduction in authorized shares of common stock from 300,000,000 to 20,000,000 (effective 2025-10-13).

“On October 13, 2025, the Company plans to file a Certificate of Amendment No. 3 to the Company’s certificate of incorporation (the “Certificate of Amendment”) with the Secretary of State of the State of Delaware, as a result of which the Reverse Stock Split and the Authorized Share Reduction are expected to be effected prior to market open on October 13, 2025 (the “Effective Time”).”
Governance Changes

LIVEPERSON INC: Increase in authorized shares of common stock from 200 million to 300 million (effective 2025-10-03).

“The Stock Increase Charter Amendment became effective upon its filing with the Secretary of State of the State of Delaware on October 3, 2025.”
Equity Issuances

LIVEPERSON INC issued 26,551 shares of preferred stock to the Noteholders for aggregate payment of $45.0 million in cash, $115.0 million in aggregate principal amount of New Secured Notes, 53,333,947 shares of Common Stock.

“the Company consummated an exchange (the “ Exchange ”) of the $341.1 million in aggregate principal amount of 2026 Notes held by the Noteholders for (i) an aggregate payment of $45.0 million in cash, (ii) $115.0 million in aggregate principal amount of the Company’s 10.0% Second Lien Senior Subordinated Secured Notes due 2029 (the “ New Secured Notes ”), (iii)”
Equity Issuances

LIVEPERSON INC issued 53,333,947 shares of common stock to the Noteholders for aggregate payment of $45.0 million in cash, $115.0 million in aggregate principal amount of New Secured Notes, 26,551 shares of Series B Preferred Stock.

“the Company consummated an exchange (the “ Exchange ”) of the $341.1 million in aggregate principal amount of 2026 Notes held by the Noteholders for (i) an aggregate payment of $45.0 million in cash, (ii) $115.0 million in aggregate principal amount of the Company’s 10.0% Second Lien Senior Subordinated Secured Notes due 2029 (the “ New Secured Notes ”), (iii)”
Debt Financings

LIVEPERSON INC incurred senior notes of $115.0 million with U.S. Bank Trust Company, National Association, as trustee at 10.0% per annum maturing December 15, 2029.

“$115.0 million in aggregate principal amount of the Company’s 10.0% Second Lien Senior Subordinated Secured Notes due 2029”
Debt Financings

LIVEPERSON INC incurred senior notes of $115.0 million of aggregate principal amount with holders of the Company’s outstanding 0% Convertible Senior Notes due 2026 at 10.0% per annum, payable in-kind prior to March 15, 2027 maturing December 15, 2029.

“On August 11, 2025, LivePerson, Inc. (the " Company ") entered into a privately negotiated exchange agreement (the " Exchange Agreement ") with holders (the " Noteholders ") of approximately $341.1 million aggregate principal amount the Company’s outstanding 0% Convertible Senior Notes due 2026 (the " 2026 Notes ") relating to the exchange (the " Exchange ") of such 2026 Notes held by the Noteholders for (i) an aggregate payment of $45.0 million in cash, (ii) $115.0 million of aggregate principal amount of the Company’s 10.0% Second Lien Senior Subordinated Secured Notes due 2029 (the " New Secured Notes ")”
Governance Changes

LIVEPERSON INC: Reduced quorum required for special meetings of stockholders from 50% to 33 1/3% of outstanding stock (effective 2025-08-08).

“On August 8, 2025, the board of directors of the Company adopted the Fourth Amended and Restated Bylaws of the Company (the “ Fourth A&R Bylaws ”). Pursuant to the Fourth A&R Bylaws, the quorum required for the transaction of business at any special meeting of stockholders has been reduced from holders of 50% of the stock issued and outstanding and entitled to vote thereat to holders of 33 1/3% of the stock issued and outstanding and entitled to vote thereat.”
Listing & Compliance Notices

LIVEPERSON INC received a nasdaq deficiency notice notice regarding minimum bid price (rules 5450(a)(1), 5810(c)(3)(A), 5810(c)(3)(H)).

“May 1, 2025, LivePerson, Inc. (the “Company”) received written notice (the “Notice”) from The Nasdaq Stock Market LLC (“Nasdaq”) that the closing bid price for the Company’s common stock has fallen below $1.00 per share for 30 consecutive business days, as a result of which the Company no longer complies with the minimum bid price requirement for continued listing of the Company’s common stock on the Nasdaq Global Select Market. Nasdaq Listing Rule 5450(a)(1) requires listed securities to maintain a minimum bid price of $1.00 per share (the “Minimum Bid Price Requirement”), and Nasdaq Listing”

James Miller was appointed as Chair of the Board at LIVEPERSON INC.

“Mr. James Miller, a current director and Chair of the Board’s Nominating and Corporate Governance Committee, will become the Chair of the Board.”

Bruce Hansen resigned as Director at LIVEPERSON INC.

“On January 14, 2025, Mr. Bruce Hansen gave notice of his intention to resign from the Board of Directors (the “Board”) of LivePerson, Inc. (the “Company”), effective January 31, 2025.”

Alex Kroman departed as Chief Product & Technology Officer at LIVEPERSON INC.

“On November 27, 2024, LivePerson, Inc. (the “Company”) announced that its Chief Product & Technology Officer, Alex Kroman, has decided to depart from the Company, effective December 31, 2024.”

Yael Zheng resigned as Director at LIVEPERSON INC.

“On October 23, 2024, Yael Zheng informed the Board of her intent to voluntarily resign from her positions as a director of the Company and member of the Board’s Audit Committee and Compensation Committees, effective as of the date of the 2024 Annual Meeting.”
Listing & Compliance Notices

LIVEPERSON INC received a nasdaq deficiency notice notice regarding minimum bid price (rules 5450(a)(1), 5810(c)(3)(A)).

“May 10, 2024, LivePerson, Inc. (the “Company”) received written notice (the “Notice”) from The Nasdaq Stock Market LLC (“Nasdaq”) that the closing bid price for the Company’s common stock has fallen below $1.00 per share for 30 consecutive business days, as a result of which the Company no longer complies with the minimum bid price requirement for continued listing of the Company’s common stock on the Nasdaq Global Select Market. Nasdaq Listing Rule 5450(a)(1) requires listed securities to maintain a minimum bid price of $1.00 per share (the “Minimum Bid Price Requirement”), and Nasdaq Listing”
Debt Financings

LIVEPERSON INC incurred senior notes of up to $100,000,000 in aggregate principal amount with Lynrock Lake Master Fund LP at 10.83% (consisting of 4.17% cash and 6.66% paid in kind) per annum maturing the earlier of (a) June 15, 2029, and (b) 91 days before the maturity of the 2026 Notes.

“principal amount of the Company’s outstanding 0% Convertible Senior Notes due December 15, 2026 (the “2026 Notes”) currently held by Lynrock (the “Existing Lynrock Notes”) for $100,000,000 aggregate principal amount of Senior Secured Convertible Notes due 2029 (the “New Notes”), (ii) a private offering and sale of up to $100,000,000 in aggregate principal amount of”
Material Agreements

LIVEPERSON INC entered into Exchange and Purchase Agreement with Lynrock Lake Master Fund LP valued at $145,957,000 aggregate principal amount of the Company’s outstanding 0% Convertible Senior Notes due (effective 2024-05-13).

“On May 13, 2024, LivePerson, Inc. (the “Company”) entered into a privately negotiated exchange and purchase agreement (the “Exchange and Purchase Agreement”) with Lynrock Lake Master Fund LP (“Lynrock”) relating to (i) the exchange (the “Exchange”) of $145,957,000 aggregate principal amount of the Company’s outstanding 0% Convertible Senior Notes due December 15, 2026 (the “2026 Notes”) currently held by Lynrock (the “Existing Lynrock Notes”) for $100,000,000 aggregate principal amount of Senior Secured Convertible Notes due 2029 (the “New Notes”), (ii) a private offering and sale of up to $100,000,000 in aggregate principal amount of the New Notes to Lynrock for an aggregate subscription price of up to $100,000,000, of which Lynrock intends to purchase $50,000,000 principal amount of New Notes for an aggregate cash purchase price equal to the aggregate principal amount of the New Notes so purchased simultaneously with the Exchange (the “Initial Draw Notes”), and, upon the Company’s re”
Earnings Releases

LIVEPERSON INC reported the first quarter ended March 31, 2024 results: revenue $85.1 million, net income $35.6 million or $0.40 per share, EPS $0.40 per share.

“LivePerson Announces First Quarter 2024 Financial Results - Total Revenue of $85.1M, above the high-end of our guidance range -- -- Adjusted EBITDA above the midpoint of our guidance range -- NEW YORK, May 8, 2024 -- LivePerson, Inc. (NASDAQ: LPSN) (“LivePerson” the “Company”, “we” or “us”), the enterprise leader in digital customer conversations, today announced financial results for the first quarter ended March 31, 2024. First Quarter Highlights Total revenue was $85.1 million for the first quarter of 2024, a decrease of 20.9%, as compared to the same period last year driven by customer churn and the exit of non-core business lines. LivePerson signed 40 deals in total for the first quarter, consisting of 12 new and 28 existing customers. Trailing-twelve-months average revenue per enterprise and mid-market customer increased 11.6% in the first quarter to $625,000, up from approximately $560,000 in the comparable prior-year period. ARPC is calculated using only B2B Core recurring reve”
Earnings Releases

LIVEPERSON INC reported the fourth quarter ended December 31, 2023 results: revenue $95.5 million, net income $40.5 million or $0.48 per share, EPS $0.48 per share.

“Total revenue was $95.5 million for the fourth quarter of 2023, above the midpoint of our prior guidance and a decrease of 22.1% as compared to the same period last year driven by our exit of lower-margin and non-core business lines.”
Governance Changes

LIVEPERSON INC: Filed Certificate of Designations for Series A Junior Participating Preferred Stock in connection with Tax Benefits Preservation Plan (effective 2024-01-22).

“In connection with the adoption of the Tax Benefits Preservation Plan described in Item 3.03 of this Current Report, the Board approved a Certificate of Designations of Series A Junior Participating Preferred Stock, which designates the rights, preferences and privileges of 200,000 shares of a series of the Company's preferred stock, par value $0.001 per share, designated as Series A Junior Participating Preferred Stock.”

John Collins was appointed as Chief Operating Officer at LIVEPERSON INC.

“John Collins, the Company’s Chief Financial Officer (principal financial officer), who has been serving as the Company’s Interim Chief Executive Officer and principal executive officer since August 8, 2023, will continue to serve as the Company’s Chief Financial Officer and has been appointed by the Board to serve also as the Company’s Chief Operating Officer.”

Anthony John Sabino was appointed as Director at LIVEPERSON INC.

“Mr. Sabino has also been appointed as a director of the Company.”

Anthony John Sabino was appointed as Chief Executive Officer at LIVEPERSON INC.

“On January 9, 2024, LivePerson, Inc. (the “ Company ”) announced that the Board of Directors of the Company (the “ Board ”) has appointed Anthony John Sabino to serve as Chief Executive Officer (principal executive officer) of the Company after a search process conducted by a search committee comprised of independent directors.”
Earnings Releases

LIVEPERSON INC reported the third quarter ended September 30, 2023 results: revenue $101.3 million, net income $53.3 million or $0.68 per share. Guidance reaffirmed.

““we” or “us”), a global leader in conversational AI, today announced financial results for the third quarter ended September 30, 2023. Third Quarter Highlights Total revenue was $101.3 million for the third quarter of 2023, at the top end of our prior guidance and a decrease of 21.8% as compared to the same period last year as the company continues to execute on its”
Shareholder Votes

LIVEPERSON INC shareholders approved Amendment to 2019 Employee Stock Purchase Plan to increase share reserve at the 2023-10-05 meeting.

“the stockholders also approved an amendment to the LivePerson, Inc. 2019 Employee Stock Purchase Plan to increase the number of shares of the Company's common stock available for issuance thereunder, with the following voting results: Votes For Votes Against Abstain Broker Non-Votes 42,537,085 5,143,878 54,024 7,935,582”
Shareholder Votes

LIVEPERSON INC shareholders approved Amendment to 2019 Stock Incentive Plan to increase share reserve at the 2023-10-05 meeting.

“the stockholders also approved an amendment to the LivePerson, Inc. 2019 Stock Incentive Plan to increase the number of shares of the Company’s common stock available for issuance thereunder, with the following voting results: Votes For Votes Against Abstain Broker Non-Votes 38,144,930 9,506,929 83,128 7,935,582”
Shareholder Votes

LIVEPERSON INC shareholders approved Advisory non-binding vote on frequency of future advisory votes on executive compensation at the 2023-10-05 meeting.

“the stockholders also approved, on an advisory non-binding basis, that the frequency of future advisory votes on the compensation of the Company’s named executive officers should be held every year, with the following voting results: One Year Two Years Three Years Abstain Broker Non-Votes 45,106,361 16,303 2,569,597 42,726 7,935,582”
Shareholder Votes

LIVEPERSON INC shareholders approved Non-binding advisory vote on compensation of named executive officers at the 2023-10-05 meeting.

“the stockholders also approved, on a non-binding advisory basis, the compensation of the Company’s named executive officers, with the following voting results: Votes For Votes Against Abstain Broker Non-Votes 42,041,625 5,659,657 33,705 7,935,582”
Shareholder Votes

LIVEPERSON INC shareholders approved Ratification of BDO USA, LLP as independent registered accounting firm at the 2023-10-05 meeting.

“the stockholders also ratified the Audit Committee’s appointment of BDO USA, LLP as the Company’s independent registered accounting firm for the fiscal year ending December 31, 2023 with the following voting results: Votes For Votes Against Abstain Broker Non-Votes 54,953,619 382,559 334,391 —”
Shareholder Votes

LIVEPERSON INC shareholders approved Election of Class II directors at the 2023-10-05 meeting.

“Director Votes For Votes Withheld Abstain Broker Non-Votes Jill Layfield 36,857,728 10,859,058 18,201 7,935,582 Director Votes For Votes Withheld Abstain Broker Non-Votes James Miller 37,619,428 10,073,157 42,402 7,935,582”

John Collins changed role as Interim Chief Executive Officer and Chief Financial Officer at LIVEPERSON INC.

“Effective concurrently with Mr. Ford’s designation as the Company’s principal accounting officer, the designation of Mr. John Collins in that capacity ended.”

Jeffrey Ford was appointed as principal accounting officer at LIVEPERSON INC.

“On September 7, 2023, the Board of Directors (the “Board”) of LivePerson, Inc. (the “Company”) appointed Jeffrey Ford as the Company’s principal accounting officer.”

John Collins was appointed as Interim Chief Executive Officer at LIVEPERSON INC.

“On August 7, 2023, John Collins was appointed as Interim Chief Executive Officer and principal executive officer of the Company, effective immediately.”

Robert P. LoCascio resigned as Director at LIVEPERSON INC.

“On August 7, 2023, Mr. LoCascio resigned from the Company’s Board of Directors (the "Board"), concurrent with the cessation of his service as Chief Executive Officer”

Robert P. LoCascio resigned as Chief Executive Officer at LIVEPERSON INC.

“Mr. LoCascio has assumed the role of Special Advisor through December 31, 2023 and shall no longer serve as Chief Executive Officer of the Company, effective August 7, 2023.”

Jill Layfield was appointed as Chair of the Board at LIVEPERSON INC.

“the Board has appointed Jill Layfield as Chair of the Board, effective July 10, 2023.”

Robert P. LoCascio resigned as Chairman of the Board at LIVEPERSON INC.

“Mr. LoCascio also resigned as Chairman of the Board”

Robert P. LoCascio resigned as Chief Executive Officer at LIVEPERSON INC.

“the term of his employment agreement with the Company will not be renewed upon the conclusion of its current term on December 31, 2023. In addition, Mr. LoCascio agreed to resign from the Board of Directors (the “Board”) concurrent with his departure as Chief Executive Officer.”
Governance Changes

LIVEPERSON INC: Amended by-laws to permit Lead Independent Director to call special board meetings (effective 2023-06-08).

“On June 8, 2023, the Board of Directors (the “Board”) of LivePerson, Inc. (the “Company”) adopted the Third Amended and Restated By-Laws, effective immediately, to update Article IV, Section 6 of the Company’s Second Amended and Restated By-Laws to conform to the Company’s Corporate Governance Guidelines, which permit the Lead Independent Director, in addition to the Chairman of the Board, Chief Executive Officer and President, to call special meetings of the Board.”
Earnings Releases

LIVEPERSON INC reported first quarter ended March 31, 2023 results: revenue $107.7 million, net income $17.4 million, EPS $0.23 per share.

“Total revenue was $107.7 million for the first quarter of 2023, consistent with our prior guidance and a decrease of 17% as compared to the same period last year”
Earnings Releases

LIVEPERSON INC reported full year 2023 results: revenue $422 million to $436 million. Guidance initiated.

““For full year 2023 guidance, we expect total revenue to range from $422 million to $436 million or (18)% to (15)% year over year.”
Earnings Releases

LIVEPERSON INC reported financial results for full year ended December 31, 2022.

“On March 15, 2023, LivePerson, Inc. (the “Registrant,” “we” or “us”) issued a press release announcing its results of operations and financial condition for the year ended December 31, 2022, which was furnished as Exhibit 99.1 to a Current Report on Form 8-K”
Earnings Releases

LIVEPERSON INC reported fourth quarter ended December 31, 2022 results: revenue $122.5 million, net income $41.7 million, EPS $0.55 per share.

“Total revenue was $122.5 million for the fourth quarter of 2022, a decrease of 1% as compared to the same period last year as the company continues to execute on its plan to exit non-core lines of business.”
Earnings Releases

LIVEPERSON INC reported fourth quarter ended December 31, 2022 results: revenue $122.5 million, net income $41.7 million or $0.55 per share, EPS $0.55 per share.

“LivePerson Announces Fourth Quarter 2022 Financial Results -- Revenue of $122.5 million --”

Ernest Cu resigned as Director at LIVEPERSON INC.

“Mr. Miller replaces Ernest Cu, who resigned from the Board on February 7, 2023, effective immediately prior to Mr. Miller's appointment.”

Jim Miller was appointed as Director at LIVEPERSON INC.

“On February 7, 2023, the Board of Directors (the “ Board ”) of LivePerson, Inc. (the “ Company ”) appointed Jim Miller as a Class II director”

Yael Zheng was appointed as Director at LIVEPERSON INC.

“appointed Vanessa Pegueros, Bruce Hansen, and Yael Zheng (the “ New Directors ”) as directors”

Bruce Hansen was appointed as Director at LIVEPERSON INC.

“appointed Vanessa Pegueros, Bruce Hansen, and Yael Zheng (the “ New Directors ”) as directors”

Vanessa Pegueros was appointed as Director at LIVEPERSON INC.

“appointed Vanessa Pegueros, Bruce Hansen, and Yael Zheng (the “ New Directors ”) as directors”

Facts are extracted by an LLM and gated to those whose source quote is present verbatim in the filing text. Coverage is best-effort while backfill and monitoring mature; this is not yet a full-market index. See methodology.