secwatch / observer

ServiceNow, Inc. — fact timeline

Source-grounded facts extracted from ServiceNow, Inc.'s SEC 8-K filings across all families, newest first. Each cites a verbatim SEC excerpt.

NOW ServiceNow, Inc. JSON
Shareholder Votes

ServiceNow, Inc. shareholders rejected Shareholder proposal regarding shareholder right to act by written consent at the 2026-05-22 meeting.

“6. The shareholders voted against the shareholder proposal regarding shareholder right to act by written consent. The voting results are as follows: Shares For Shares Against Shares Abstaining Broker Non-Votes 280,696,983 486,029,473 1,976,367 108,027,421”
Shareholder Votes

ServiceNow, Inc. shareholders approved Approval of amendments to Amended and Restated 2021 Equity Incentive Plan to increase shares reserved for issuance at the 2026-05-22 meeting.

“5. The shareholders voted to approve amendments to the Company’s Amended and Restated 2021 Equity Incentive Plan to increase the number of shares reserved for issuance. The voting results are as follows: Shares For Shares Against Shares Abstaining Broker Non-Votes 736,442,496 30,632,622 1,627,705 108,027,421”
Shareholder Votes

ServiceNow, Inc. shareholders approved Ratification of appointment of PricewaterhouseCoopers LLP as independent registered public accounting firm at the 2026-05-22 meeting.

“4. The shareholders ratified the appointment of PricewaterhouseCoopers LLP as the Company’s independent registered public accounting firm for the year ending December 31, 2026. The voting results are as follows: Shares For Shares Against Shares Abstaining 862,140,873 13,985,842 603,529”
Shareholder Votes

ServiceNow, Inc. shareholders approved Advisory vote on frequency of future advisory votes on executive compensation at the 2026-05-22 meeting.

“3. The shareholders voted, by a non-binding, advisory vote, to approve the frequency of future advisory votes on executive compensation. The voting results are as follows: 1 Year 2 Years 3 Years Shares Abstaining Broker Non-Votes 760,882,682 620,165 6,653,290 546,686 108,027,421”
Shareholder Votes

ServiceNow, Inc. shareholders approved Advisory vote to approve 2025 compensation of named executive officers at the 2026-05-22 meeting.

“2. The shareholders voted, by a non-binding, advisory vote, to approve the 2025 compensation of the Company’s named executive officers. The voting results are as follows: Shares For Shares Against Shares Abstaining Broker Non-Votes 654,688,799 110,903,457 3,110,567 108,027,421”
Shareholder Votes

ServiceNow, Inc. shareholders approved Election of directors at the 2026-05-22 meeting.

“1. The shareholders elected the individuals listed below as directors to serve until the next annual shareholders meeting and until his or her successor has been duly elected and qualified or his or her earlier death, resignation or removal. The voting results for each such director are as follows: Nominees Shares For Shares Against Shares Abstaining Broker Non-Votes Susan L. Bostrom 725,285,101 42,285,743 1,131,979 108,027,421 Teresa Briggs 749,448,614 18,101,869 1,152,340 108,027,421 Paul E. Chamberlain 758,152,187 9,381,133 1,169,503 108,027,421 Lawrence J. Jackson, Jr. 745,260,735 21,744,445 1,697,643 108,027,421 Frederic B. Luddy 750,265,107 17,269,810 1,167,906 108,027,421 William R. McDermott 689,481,259 77,993,257 1,228,307 108,027,421 Joseph “Larry” Quinlan 737,145,857 30,478,531 1,078,435 108,027,421 Anita M. Sands 675,200,006 92,227,355 1,275,462 108,027,421 Eric S. Yuan 593,805,007 173,762,939 1,134,877 108,027,421”
Debt Financings

ServiceNow, Inc. incurred senior notes of $4,000,000,000 aggregate principal amount of notes at 4.250% Notes due 2028 maturing 2028.

“On May 15, 2026, ServiceNow, Inc. (the " Company ") completed an offering of $4,000,000,000 aggregate principal amount of notes, consisting of $750,000,000 aggregate principal amount of its 4.250% Notes due 2028 (the " 2028 Notes "),”
Earnings Releases

ServiceNow, Inc. reported first quarter ended March 31, 2026 results: revenue $3,770 million. Guidance raised.

“Total revenues of $3,770 million in Q1 2026, representing 22% year-over-year growth, 19% in constant currency”
Debt Financings

ServiceNow, Inc. incurred term loan of $4 billion unsecured term loan with JPMorgan Chase Bank, N.A., as administrative agent and the lenders party thereto at alternate base rate or term Secured Overnight Finance Rate plus an applicable ma maturing October 16, 2026.

“On April 17, 2026, ServiceNow, Inc. ("ServiceNow" or the “Company”) entered into a Term Loan Credit Agreement (the “Credit Agreement”), among the Company, the lenders party thereto (collectively, the “Lenders”), and JPMorgan Chase Bank, N.A., as administrative agent (“Agent”), providing for a $4 billion unsecured term loan (the "Term Loan") that matures on October 16, 2026.”
Material Agreements

ServiceNow, Inc. entered into Credit Agreement with JPMorgan Chase Bank, N.A., as administrative agent, and the lenders valued at $4 billion (effective 2026-04-17).

“On April 17, 2026, ServiceNow, Inc. ("ServiceNow" or the “Company”) entered into a Term Loan Credit Agreement (the “Credit Agreement”), among the Company, the lenders party thereto (collectively, the “Lenders”), and JPMorgan Chase Bank, N.A., as administrative agent (“Agent”), providing for a $4 billion unsecured term loan (the "Term Loan") that matures on October 16, 2026.”
Material Agreements

ServiceNow, Inc. entered into Credit Agreement with the lenders party thereto, and JPMorgan Chase Bank, N.A., as administrative agent valued at $3 billion unsecured revolving credit facility (effective 2026-04-01).

“On April 1, 2026, ServiceNow, Inc. (the “Company”) entered into a Credit Agreement (the “Credit Agreement”), among the Company, the lenders party thereto (collectively, the “Lenders”), and JPMorgan Chase Bank, N.A., as administrative agent (“Agent”).”
Debt Financings

ServiceNow, Inc. incurred senior notes of $3 billion with one or more commercial paper dealers at at a discount from par or at par and bear interest at rates determined at the ti maturing shall not exceed 397 days from the date of issuance.

“On April 1, 2026, the Company established a commercial paper program (the “Program”) pursuant to which it may issue short-term, unsecured commercial paper notes (the “Notes”) under the exemption from the registration requirements of the Securities Act of 1933, as amended (the “Securities Act”). Amounts available under the Program may be borrowed, repaid and re-borrowed from time to time, with the aggregate face or principal amount of the Notes outstanding under the Program at any time not to exceed $3 billion”
Debt Financings

ServiceNow, Inc. incurred revolving credit of $3 billion with JPMorgan Chase Bank, N.A., as administrative agent, and the lenders party thereto at at rates equal, at the Company’s election, to (i) in the case of U.S. dollar bor maturing April 1, 2031.

“On April 1, 2026, ServiceNow, Inc. (the “Company”) entered into a Credit Agreement (the “Credit Agreement”), among the Company, the lenders party thereto (collectively, the “Lenders”), and JPMorgan Chase Bank, N.A., as administrative agent (“Agent”). The Credit Agreement provides for a $3 billion unsecured revolving credit facility (the “Facility”) that matures on April 1, 2031.”
Governance Changes

ServiceNow, Inc.: Amended and Restated Certificate of Incorporation to effect a 5-for-1 stock split and proportionate increase in authorized common stock (effective 2025-12-17).

“On December 5, 2025, the shareholders of ServiceNow, Inc. (the “Company”) approved an Amended and Restated Certificate of Incorporation of the Company (the “Amended and Restated Charter”) to effect a 5-for-1 stock split (the “Stock Split”) of the Company's common stock, with a proportionate increase in the number of shares of authorized common stock.”
Governance Changes

ServiceNow, Inc.: Shareholders approved amendments to the Certificate of Incorporation to add officer exculpation, eliminate supermajority voting, and make immaterial updates (effective 2025-05-23).

“At the 2025 annual meeting of shareholders on May 22, 2025 (the “Annual Meeting”), the shareholders of ServiceNow, Inc. (the “Company”) approved amendments to the Company’s Certificate of Incorporation (i) reflecting Delaware law provisions regarding officer exculpation under Section 102(b)(7) of the Delaware General Corporation Law, (ii) eliminating supermajority voting provisions in the Certificate of Incorporation and (iii) reflecting certain immaterial changes to streamline and update the Certificate of Incorporation. Such amendments, described in more detail in the Company’s definitive proxy statement filed on April 4, 2025, became effective May 23, 2025.”

Paul Fipps was appointed as President of Global Customer Operations at ServiceNow, Inc..

“He is succeeded by Paul Fipps, who was appointed President of Global Customer Operations.”

Paul Smith resigned as President, Global Customer and Field Operations at ServiceNow, Inc..

“On April 21, 2025, Paul Smith notified the Company of his decision to resign from his position as the Company’s President, Global Customer and Field Operations, effective April 23, 2025.”

Amit Zavery was appointed as President, Chief Product Officer and Chief Operating Officer at ServiceNow, Inc..

“On October 21, 2024, the Board of Directors (the "Board") of the Company appointed Amit Zavery, age 53, as President, Chief Product Officer and Chief Operating Officer of the Company, effective October 28, 2024.”

Chris Bedi was appointed as Interim Chief Product Officer at ServiceNow, Inc..

“The Company has appointed Chris Bedi as Interim Chief Product Officer, effective immediately.”

CJ Desai resigned as President and Chief Operating Officer at ServiceNow, Inc..

“On July 24, 2024, the Company and its President and Chief Operating Officer, Chirantan “CJ” Desai, came to a mutual agreement that Mr. Desai would resign from all positions with the Company, effective immediately.”
Earnings Releases

ServiceNow, Inc. updated its three months ended March 31, 2024 guidance (raised).

“ServiceNow Reports First Quarter 2024 Financial Results”
Earnings Releases

ServiceNow, Inc. reported financial results for the three months and year ended December 31, 2023.

“On January 24, 2024, ServiceNow, Inc. (“ServiceNow” or the “Company”) issued a press release announcing financial results for the three months and year ended December 31, 2023.”

Facts are extracted by an LLM and gated to those whose source quote is present verbatim in the filing text. Coverage is best-effort while backfill and monitoring mature; this is not yet a full-market index. See methodology.