City National Bank ranked #1 in customer satisfaction in J.D. Power study for 5th time in 7 years

CITY HOLDING CO

City National Bank ranked #1 in customer satisfaction for consumer banking in the North Central Region (WV, KY, OH, IN, MI).
Fifth time in seven years receiving the top honor in J.D. Power's U.S. Retail Banking Satisfaction Study.
Scored highest in trust, people, allowing customers to bank how/when they want, and saving time/money.
President & CEO Skip Hageboeck credited all City employees for delivering excellent service and customer support.
Study based on 105,355 retail customer responses from January 2023 through January 2024.

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