earnings
confidence high
sentiment positive
materiality 0.75
eGain Q3 revenue $22.5M (+7% YoY); AI Knowledge Hub ARR up 26% to $48.0M
EGAIN Corp
2026-Q3 EPS reported
$0.27
revenue$68,986,000
- Total revenue $22.5M, up 7% YoY; GAAP net income $2.4M ($0.09) vs $66K ($0.00) YoY.
- AI Knowledge Hub ARR grew 26% to $48.0M, now 64% of total SaaS ARR.
- GAAP gross margin improved to 73% from 68% YoY; non-GAAP gross margin 74% vs 69%.
- Adjusted EBITDA $3.2M (14% margin) vs $1.2M (6%) YoY; cash $80.5M up from $68.7M.
- Q4 guidance: revenue $21.5-22.0M; adjusted EBITDA $0.5-1.0M. FY 2026 updated midpoint ~$90.75M.
item 2.02item 9.01