Citizens Financial COO to retire June 7; board reduced after Kosa departure

Mickey L. Jones, Senior Executive Vice President and Chief Operating Officer of Citizens Financial Services, Inc. (the “Company”) and of First Citizens Community Bank (the “Bank”), notifed the Company that he will retire from such positions effective June 7, 2024.

Election of Class 1 Directors At the Annual Meeting, the following persons were duly elected as Class 1 directors, to serve until the Company’s 2027 Annual Meeting of Shareholders: Robert W. Chappell Roger C. Graham, Jr. R. Joseph Landy For 2,381,288 2,469,037 2,262,161 Withheld 392,564 304,815 511,691 Broker Non-Votes 626,012 626,012 626,012

Advisory vote on the frequency of the advisory vote to approve the compensation of the Company’s named executive officers At the Annual Meeting, the Company’s shareholders voted, on a non-binding basis, for the shareholder vote on the compensation paid to the Company’s named executive officers to be held on an annual basis. The table below sets forth the voting results for this proposal: One Year Two Years Three Years Abstentions 2,421,783 23,349 84,973 243,747

Advisory vote to approve the compensation of the Company’s named executive officers as disclosed in the proxy statement At the Annual Meeting, the Company’s shareholders approved, by non-binding advisory vote, the compensation of the Company’s named executive officers. The table below sets forth the voting results for this proposal: Votes For Votes Against Abstentions Broker Non-Votes 2,265,150 453,427 55,275 626,012

Ratification of S.R. Snodgrass, P.C. as the Company’s Independent Registered Public Accounting Firm At the Annual Meeting, the Company’s shareholders ratified the appointment of S.R. Snodgrass, P.C. as the Company’s independent registered public accounting firm for the fiscal year ending December 31, 2024. The table below sets forth the voting results for this proposal: Votes For Votes Against Abstentions Broker Non-Votes 3,129,668 250,377 19,819 ⸻