Michelle Swanback
On September 11, 2024, Michelle Swanback, president of TTEC Holdings, Inc. (“TTEC”) and TTEC Engage business segment’s chief executive officer, notified the company that she is resigning, effective December 31, 2024.
Highest-materiality recent filing
Revenue $496.2M (-7.1% YoY); GAAP diluted EPS -$0.11 vs $0.07 prior year; Non-GAAP EPS $0.15 vs $0.28.
Q4 2025 GAAP net loss of $170.5M ($3.51 diluted loss per share); non-GAAP net income of $22.8M ($0.47 diluted EPS).
TTEC Q3 revenue $519M (-1.9% YoY), GAAP net loss $11.1M, Non-GAAP EPS $0.12
Revenue $519.1M (-1.9% YoY); GAAP net loss $11.1M; Non-GAAP net income $5.9M.
TTEC Q2 revenue $513.6M, net loss $6.7M; raises FY2025 Engage revenue guidance
GAAP rev $513.6M (-3.8% YoY); GAAP net loss $6.7M vs net loss of $224.4M in prior year (non-cash impairments).
TTEC CEO Kenneth Tuchman withdraws take-private proposal; company stays public
Tuchman advised board on July 31, 2025 he will not pursue his Sept 27, 2024 non-binding proposal to buy outstanding shares.
TTEC Q1 2025 revenue down 7.4% to $534M; GAAP EPS $0.07, Non-GAAP $0.28; reiterates FY outlook
Q1 GAAP revenue $534.2M, down 7.4% YoY; net income $3.2M vs $0.5M in prior year.
TTEC Q4 rev $567M (-9.4%), FY net loss $311M; 2025 EBITDA guided $215-235M
Q4 GAAP net income $4.6M ($0.10 diluted EPS); Non-GAAP diluted EPS $0.19.
TTEC Q3 revenue falls 12.2% to $529.4M, net loss $19.0M; suspends semi-annual dividend
Q3 GAAP revenue $529.4M (-12.2% YoY), net loss $19.0M vs income of $1.8M a year ago.
TTEC sells Colorado building for $45.5M, suspends dividend to reduce debt
Sold Englewood Building in Colorado to Catholic Health Initiatives for $45.5M; proceeds to reduce revolving credit line.
TTEC CEO Ken Tuchman proposes take-private at $6.85/share, 55% above 30-day VWAP
Proposal price $6.85/share; 69% premium to last close and 55% premium to 30-day VWAP ending Sept 27.
TTEC Q2 GAAP loss $6.23/sh on $233.5M impairment, revenue down 11%; lowers FY guidance
Q2 GAAP net loss $296.8M ($6.23 diluted loss per share) vs prior year net income of $3.8M ($0.08 EPS); includes $233.5M non-cash goodwill impairment.
TTEC Q1 revenue down 8.9% to $576.6M; GAAP EPS $0.01, non-GAAP $0.27; reiterates FY outlook
Revenue $576.6M vs $633.3M prior year; GAAP operating income $22.7M (3.9% revenue) vs $44.4M.
TTEC Q4 revenue down 4.9%, GAAP EPS ($0.17), dividend cut to $0.06 per share
Full year 2023 revenue $2.463B (+0.8%); GAAP EPS $0.39, Non-GAAP $2.18 (vs $3.59 prior year).
TTEC appoints Kenny Wagers as CFO; Bourret returns to Chief Accounting Officer
Appointed Kenneth "Kenny" Wagers as CFO effective March 1, 2024; he brings 28+ years of experience.
On September 11, 2024, Michelle Swanback, president of TTEC Holdings, Inc. (“TTEC”) and TTEC Engage business segment’s chief executive officer, notified the company that she is resigning, effective December 31, 2024.
Her responsibilities as the president of TTEC Holdings, Inc. will revert back to Kenneth Tuchman, TTEC Holdings, Inc.’s chief executive officer.
On June 5, 2024, Ms. Ekta Singh-Bushell notified TTEC Holdings, Inc., a Delaware company (the “Company” or “TTEC”) that she intends to resign as a member of the Company’s board of directors (the “Board”) and all committees thereof, effective immediately following the next regularly scheduled Board meeting, which is currently scheduled for September 25-27 2024.
On February 12, 2024, TTEC Holdings, Inc. (“TTEC” or the “Company”) announced the appointment of Kenneth “Kenny” R. Wagers, III as Chief Financial Officer of the Company, effective March 1, 2024.
Francois Bourret will step down as the Company’s interim Chief Financial Officer and will remain with the Company as its Chief Accounting Officer.
Max materiality 0.85 · Median 0.65 · Most common event earnings