Highest-materiality recent filing
TTEC Q2 2026 revenue down 11.3% to $455.5M; cuts FY26 outlook, explores Digital sale
Q2 GAAP revenue $455.5M (-11.3% YoY); GAAP diluted EPS -$0.27 vs -$0.14; Non-GAAP EPS $0.03 vs $0.22.
TTEC redomiciles from Delaware to Texas; shareholders approve conversion effective May 22
Shareholders approved redomestication with 31.9M votes for, 5.3M against; plan effective May 22, 2026.
Revenue $496.2M (-7.1% YoY); GAAP diluted EPS -$0.11 vs $0.07 prior year; Non-GAAP EPS $0.15 vs $0.28.
TTEC Digital CEO Dave Seybold to depart April 30; Chris Brown named President
David J. Seybold, CEO of TTEC Digital, will depart April 30, 2026 to pursue other opportunities.
Q4 2025 GAAP net loss of $170.5M ($3.51 diluted loss per share); non-GAAP net income of $22.8M ($0.47 diluted EPS).
TTEC appoints Carlos M. Dean as CAO effective Nov 10, 2025; base salary $285K
Carlos M. Dean appointed Group Vice President and Chief Accounting Officer effective November 10, 2025.
TTEC Q3 revenue $519M (-1.9% YoY), GAAP net loss $11.1M, Non-GAAP EPS $0.12
Revenue $519.1M (-1.9% YoY); GAAP net loss $11.1M; Non-GAAP net income $5.9M.
TTEC Q2 revenue $513.6M, net loss $6.7M; raises FY2025 Engage revenue guidance
GAAP rev $513.6M (-3.8% YoY); GAAP net loss $6.7M vs net loss of $224.4M in prior year (non-cash impairments).
TTEC CEO Kenneth Tuchman withdraws take-private proposal; company stays public
Tuchman advised board on July 31, 2025 he will not pursue his Sept 27, 2024 non-binding proposal to buy outstanding shares.
TTEC Holdings shareholders elect seven directors and ratify PwC as auditor at 2025 annual meeting
All seven director nominees elected: Kenneth Tuchman (38.8M For, 1.2M abstain), Steven Anenen (37.4M For, 2.6M abstain).
TTEC Q1 2025 revenue down 7.4% to $534M; GAAP EPS $0.07, Non-GAAP $0.28; reiterates FY outlook
Q1 GAAP revenue $534.2M, down 7.4% YoY; net income $3.2M vs $0.5M in prior year.
TTEC Q4 rev $567M (-9.4%), FY net loss $311M; 2025 EBITDA guided $215-235M
Q4 GAAP net income $4.6M ($0.10 diluted EPS); Non-GAAP diluted EPS $0.19.
TTEC awards CFO Kenneth Wagers $225K retention bonus tied to take-private process
One-time cash bonus of $225,000 to CFO Kenneth R. Wagers III, payable 40% by Aug 2025 and 60% by Jan 2026.
Francois Bourret, TTEC Chief Accounting Officer, resigns effective Jan 31 to become CFO elsewhere.
TTEC Q3 revenue falls 12.2% to $529.4M, net loss $19.0M; suspends semi-annual dividend
Q3 GAAP revenue $529.4M (-12.2% YoY), net loss $19.0M vs income of $1.8M a year ago.
TTEC sells Colorado building for $45.5M, suspends dividend to reduce debt
Sold Englewood Building in Colorado to Catholic Health Initiatives for $45.5M; proceeds to reduce revolving credit line.
TTEC CEO Ken Tuchman proposes take-private at $6.85/share, 55% above 30-day VWAP
Proposal price $6.85/share; 69% premium to last close and 55% premium to 30-day VWAP ending Sept 27.
Michelle Swanback, president of TTEC and CEO of TTEC Engage, resigns effective December 31, 2024, to support transition.
TTEC Q2 GAAP loss $6.23/sh on $233.5M impairment, revenue down 11%; lowers FY guidance
Q2 GAAP net loss $296.8M ($6.23 diluted loss per share) vs prior year net income of $3.8M ($0.08 EPS); includes $233.5M non-cash goodwill impairment.
TTEC board member Ekta Singh-Bushell to resign effective September 2024
Ekta Singh-Bushell notified TTEC of resignation effective after Sep 25-27 board meeting.
TTEC Holdings amends bylaws to clarify advance notice procedures for stockholder proposals
Board approved amendments on May 23, 2024, effective immediately.
Eight directors re-elected, including Kenneth D. Tuchman (41,942,402 for), Steven J. Anenen (41,454,509 for).
TTEC Q1 revenue down 8.9% to $576.6M; GAAP EPS $0.01, non-GAAP $0.27; reiterates FY outlook
Revenue $576.6M vs $633.3M prior year; GAAP operating income $22.7M (3.9% revenue) vs $44.4M.
TTEC Q4 revenue down 4.9%, GAAP EPS ($0.17), dividend cut to $0.06 per share
Full year 2023 revenue $2.463B (+0.8%); GAAP EPS $0.39, Non-GAAP $2.18 (vs $3.59 prior year).
TTEC appoints Kenny Wagers as CFO; Bourret returns to Chief Accounting Officer
Appointed Kenneth "Kenny" Wagers as CFO effective March 1, 2024; he brings 28+ years of experience.
TTEC formalizes employment agreement with CAO and interim CFO Francois Bourret
Base salary of $400,000; annual bonus target up to 40% of base salary; equity grant opportunity up to 40% of base salary.
TTEC posts Q3 GAAP EPS $0.04 vs $0.53 YoY; cuts FY2023 revenue and EBITDA guidance
GAAP revenue $603M (+1.8% YoY); income from operations $25.4M (4.2% of revenue) vs $35.6M (6.0%) prior year.
Bourret's annual base salary set at $400,000; cash bonus of $300,000 payable in three installments (Oct 2023, Mar 2024, Dec 2024).
TTEC declares $0.52 per share semi-annual cash dividend payable Oct 31
Cash dividend of $0.52 per common share was declared by the Board on September 28, 2023.
TTEC Q2 revenue flat at $600.4M; GAAP EPS falls to $0.08 from $0.61 YoY
GAAP diluted EPS $0.08 vs $0.61; Non-GAAP diluted EPS $0.55 vs $0.93 year ago.
TTEC shareholders elect all eight directors, approve say-on-pay frequency and executive compensation
All eight director nominees elected; Kenneth D. Tuchman received 43,633,890 votes for, 446,078 abstain.
TTEC Q1 revenue up 7.6% to $633.3M; non-GAAP EPS $0.78; reaffirms FY2023 outlook
GAAP revenue $633.3M (+7.6% YoY); GAAP diluted EPS $0.44 vs $0.80 prior year.
TTEC CFO Dustin Semach departs; Francois Bourret named interim CFO effective April 14, 2023
CFO Dustin Semach to leave TTEC on April 14, 2023 to pursue another opportunity; departure not due to disagreement.
Full year 2022 revenue $2.444B (+7.5% YoY); GAAP diluted EPS $2.48 vs $3.34 prior year; Non-GAAP EPS $3.68 vs $4.62.
Swanback's base salary increased from $625k to $700k; annual bonus target set at 100% of base.
TTEC Q3 revenue $592.5M (+4.5% YoY); GAAP EPS $0.53; reaffirms FY2022 outlook
Q3 revenue $592.5M (+4.5% YoY); GAAP EPS $0.53; non-GAAP EPS $0.74 (vs $1.01).
TTEC appoints Shelly Swanback as President and Dave Seybold as CEO of TTEC Digital
Shelly Swanback, CEO of TTEC Engage, promoted to President of TTEC Holdings effective Nov. 9, 2022.
TTEC Holdings Global COO Regina Paolillo to retire effective December 31, 2022
Regina Paolillo, 64, Global COO, retiring on Dec 31, 2022 after over a decade of service.
TTEC declares $0.52 semi-annual dividend, up 10.6% YoY and 4.0% from prior payment
Cash dividend of $0.52 per common share declared on September 26, 2022.
TTEC beats Q2 expectations but cuts full-year guidance citing client demand shift
Q2 revenue $604.3M (+8.9% YoY); GAAP EPS $0.53; Non-GAAP EPS $0.98.
Elected eight directors: Tuchman, Anenen, Bahl, Conley, Frerichs, Holtzman, Loften, Singh-Bushell.
TTEC Q1 rev $588.7M (+9.2% YoY), GAAP EPS $0.71 ($1.06), Non-GAAP $1.08 ($1.26); FY guide reiterated
Q1 revenue $588.7M (+9.2% YoY); GAAP op income $48.3M (8.2% margin) vs $73.4M (13.6%) prior year.
TTEC names Shelly Swanback as CEO of TTEC Engage, its CXaaS segment
Swanback appointed CEO of TTEC Engage effective May 4, 2022.
TTEC closes $142.3M acquisition of Faneuil public sector assets
Paid $142.3M cash to acquire certain citizen experience contracts in transportation, healthcare, and smart city services.
FY2021 revenue $2.273B (+16.6% YoY); Non-GAAP operating margin 12.6%; record bookings $751M.
TTEC to acquire Faneuil public sector citizen experience assets for $140M cash
TTEC subsidiary to acquire Faneuil's public sector and citizen experience contracts for $140M cash plus contingent payments.
TTEC increases credit facility from $1.2B to $1.5B, extends maturity to Nov 2026
Ammended and extended revolving credit facility; total commitment increased by $300M to $1.5B.
TTEC appoints Paolillo as COO, Semach as CFO effective immediately
Regina Paolillo named to new role of Global COO, focusing on operationalizing strategy; compensation unchanged.
TTEC Q3 2021 revenue up 15% to $566.7M; Non-GAAP EPS $1.01; FY guidance consistent
GAAP revenue $566.7M (+15% YoY); GAAP operating income $26.0M (4.6% rev) vs $53.4M (10.8%) YoY.
TTEC declares semi-annual dividend of $0.47, up 9.3% from prior payment
Cash dividend of $0.47 per common share, payable October 22, 2021 to shareholders of record October 8, 2021.
On September 11, 2024, Michelle Swanback, president of TTEC Holdings, Inc. (“TTEC”) and TTEC Engage business segment’s chief executive officer, notified the company that she is resigning, effective December 31, 2024.
Her responsibilities as the president of TTEC Holdings, Inc. will revert back to Kenneth Tuchman, TTEC Holdings, Inc.’s chief executive officer.
On June 5, 2024, Ms. Ekta Singh-Bushell notified TTEC Holdings, Inc., a Delaware company (the “Company” or “TTEC”) that she intends to resign as a member of the Company’s board of directors (the “Board”) and all committees thereof, effective immediately following the next regularly scheduled Board meeting, which is currently scheduled for September 25-27 2024.
On February 12, 2024, TTEC Holdings, Inc. (“TTEC” or the “Company”) announced the appointment of Kenneth “Kenny” R. Wagers, III as Chief Financial Officer of the Company, effective March 1, 2024.
Francois Bourret will step down as the Company’s interim Chief Financial Officer and will remain with the Company as its Chief Accounting Officer.
On March 14 2023, Dustin J. Semach, TTEC Holdings, Inc. (“TTEC” or the “Company”) chief financial officer, notified TTEC that he is leaving the Company effective April 14, 2023 to pursue another opportunity.
On March 17, 2023, pursuant to a previously established succession and continuity of management plan, the Company appointed Francois Bourret, TTEC senior vice president and global controller, as the interim chief financial officer of the Company, effective April 14, 2023.
On November 9, 2022, TTEC Holdings, Inc. (“TTEC” or “Company”) announced the appointment of Ms. Michelle “Shelly” Swanback, 53, as President, TTEC Holdings, Inc.
On October 24, 2022, TTEC Holdings, Inc. (the “Company”), announced that Ms. Regina Paolillo, 64, Global Chief Operations Officer, is retiring from the Company effective December 31, 2022.
On May 4, 2022, TTEC Holdings, Inc. (“TTEC” or the “Company”) announced the appointment of Ms. Michelle “Shelly” Swanback, as Chief Executive Officer for TTEC Engage
On November 9, 2021, TTEC Holdings, Inc. (the “Company”) announced the appoint of Regina M. Paolillo to a newly created role of Global Chief Operating Officer for the Company.
The Company also announced the appointment of Dustin J. Semach as TTEC’s new Chief Financial Officer.
Max materiality 0.85 · Median 0.65 · Most common event earnings