Michelle Swanback
On September 11, 2024, Michelle Swanback, president of TTEC Holdings, Inc. (“TTEC”) and TTEC Engage business segment’s chief executive officer, notified the company that she is resigning, effective December 31, 2024.
Highest-materiality recent filing
TTEC redomiciles from Delaware to Texas; shareholders approve conversion effective May 22
Shareholders approved redomestication with 31.9M votes for, 5.3M against; plan effective May 22, 2026.
Revenue $496.2M (-7.1% YoY); GAAP diluted EPS -$0.11 vs $0.07 prior year; Non-GAAP EPS $0.15 vs $0.28.
TTEC Digital CEO Dave Seybold to depart April 30; Chris Brown named President
David J. Seybold, CEO of TTEC Digital, will depart April 30, 2026 to pursue other opportunities.
Q4 2025 GAAP net loss of $170.5M ($3.51 diluted loss per share); non-GAAP net income of $22.8M ($0.47 diluted EPS).
TTEC appoints Carlos M. Dean as CAO effective Nov 10, 2025; base salary $285K
Carlos M. Dean appointed Group Vice President and Chief Accounting Officer effective November 10, 2025.
TTEC Q3 revenue $519M (-1.9% YoY), GAAP net loss $11.1M, Non-GAAP EPS $0.12
Revenue $519.1M (-1.9% YoY); GAAP net loss $11.1M; Non-GAAP net income $5.9M.
TTEC Q2 revenue $513.6M, net loss $6.7M; raises FY2025 Engage revenue guidance
GAAP rev $513.6M (-3.8% YoY); GAAP net loss $6.7M vs net loss of $224.4M in prior year (non-cash impairments).
TTEC CEO Kenneth Tuchman withdraws take-private proposal; company stays public
Tuchman advised board on July 31, 2025 he will not pursue his Sept 27, 2024 non-binding proposal to buy outstanding shares.
TTEC Holdings shareholders elect seven directors and ratify PwC as auditor at 2025 annual meeting
All seven director nominees elected: Kenneth Tuchman (38.8M For, 1.2M abstain), Steven Anenen (37.4M For, 2.6M abstain).
TTEC Q1 2025 revenue down 7.4% to $534M; GAAP EPS $0.07, Non-GAAP $0.28; reiterates FY outlook
Q1 GAAP revenue $534.2M, down 7.4% YoY; net income $3.2M vs $0.5M in prior year.
TTEC Q4 rev $567M (-9.4%), FY net loss $311M; 2025 EBITDA guided $215-235M
Q4 GAAP net income $4.6M ($0.10 diluted EPS); Non-GAAP diluted EPS $0.19.
TTEC awards CFO Kenneth Wagers $225K retention bonus tied to take-private process
One-time cash bonus of $225,000 to CFO Kenneth R. Wagers III, payable 40% by Aug 2025 and 60% by Jan 2026.
Francois Bourret, TTEC Chief Accounting Officer, resigns effective Jan 31 to become CFO elsewhere.
TTEC Q3 revenue falls 12.2% to $529.4M, net loss $19.0M; suspends semi-annual dividend
Q3 GAAP revenue $529.4M (-12.2% YoY), net loss $19.0M vs income of $1.8M a year ago.
TTEC sells Colorado building for $45.5M, suspends dividend to reduce debt
Sold Englewood Building in Colorado to Catholic Health Initiatives for $45.5M; proceeds to reduce revolving credit line.
TTEC CEO Ken Tuchman proposes take-private at $6.85/share, 55% above 30-day VWAP
Proposal price $6.85/share; 69% premium to last close and 55% premium to 30-day VWAP ending Sept 27.
Michelle Swanback, president of TTEC and CEO of TTEC Engage, resigns effective December 31, 2024, to support transition.
TTEC Q2 GAAP loss $6.23/sh on $233.5M impairment, revenue down 11%; lowers FY guidance
Q2 GAAP net loss $296.8M ($6.23 diluted loss per share) vs prior year net income of $3.8M ($0.08 EPS); includes $233.5M non-cash goodwill impairment.
TTEC board member Ekta Singh-Bushell to resign effective September 2024
Ekta Singh-Bushell notified TTEC of resignation effective after Sep 25-27 board meeting.
TTEC Holdings amends bylaws to clarify advance notice procedures for stockholder proposals
Board approved amendments on May 23, 2024, effective immediately.
Eight directors re-elected, including Kenneth D. Tuchman (41,942,402 for), Steven J. Anenen (41,454,509 for).
TTEC Q1 revenue down 8.9% to $576.6M; GAAP EPS $0.01, non-GAAP $0.27; reiterates FY outlook
Revenue $576.6M vs $633.3M prior year; GAAP operating income $22.7M (3.9% revenue) vs $44.4M.
TTEC Q4 revenue down 4.9%, GAAP EPS ($0.17), dividend cut to $0.06 per share
Full year 2023 revenue $2.463B (+0.8%); GAAP EPS $0.39, Non-GAAP $2.18 (vs $3.59 prior year).
On September 11, 2024, Michelle Swanback, president of TTEC Holdings, Inc. (“TTEC”) and TTEC Engage business segment’s chief executive officer, notified the company that she is resigning, effective December 31, 2024.
Her responsibilities as the president of TTEC Holdings, Inc. will revert back to Kenneth Tuchman, TTEC Holdings, Inc.’s chief executive officer.
On June 5, 2024, Ms. Ekta Singh-Bushell notified TTEC Holdings, Inc., a Delaware company (the “Company” or “TTEC”) that she intends to resign as a member of the Company’s board of directors (the “Board”) and all committees thereof, effective immediately following the next regularly scheduled Board meeting, which is currently scheduled for September 25-27 2024.
Max materiality 0.85 · Median 0.65 · Most common event earnings