TTEC Holdings president Michelle Swanback resigns effective Dec 31, 2024; John Abou to lead Engage segment

TTEC Holdings, Inc.

Michelle Swanback, president of TTEC and CEO of TTEC Engage, resigns effective December 31, 2024, to support transition.
John Abou, TTEC Engage president since July 2024 (27-year industry veteran), will assume Swanback's Engage responsibilities.
Kenneth Tuchman, TTEC CEO, will reassume Swanback's responsibilities as president of TTEC Holdings.
Abou previously served as CEO of CXM practice and global head of service delivery at Sutherland Global Services.

item 5.02

Executive movements

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Departed

Michelle Swanback

President of TTEC Holdings and CEO of TTEC Engage

TTEC · TTEC Holdings, Inc.

Effective: 2024-12-31
Filed: September 12, 2024, 7:59 PM ET

On September 11, 2024, Michelle Swanback, president of TTEC Holdings, Inc. (“TTEC”) and TTEC Engage business segment’s chief executive officer, notified the company that she is resigning, effective December 31, 2024.

Role change

Kenneth Tuchman

President

TTEC · TTEC Holdings, Inc.

Effective: 2024-12-31
Filed: September 12, 2024, 7:59 PM ET

Her responsibilities as the president of TTEC Holdings, Inc. will revert back to Kenneth Tuchman, TTEC Holdings, Inc.’s chief executive officer.

Key facts

Extracted from this filing and checked against the source text.

Executive change SEC 8-K Item 5.02 confidence 0.95

Michelle Swanback departed as President of TTEC Holdings and CEO of TTEC Engage at TTEC Holdings, Inc..

Action: resigning
Role: President of TTEC Holdings and CEO of TTEC Engage

Exact text from the filing

On September 11, 2024, Michelle Swanback, president of TTEC Holdings, Inc. (“TTEC”) and TTEC Engage business segment’s chief executive officer, notified the company that she is resigning, effective December 31, 2024.

View on SEC.gov

Executive change SEC 8-K Item 5.02 confidence 0.9

Kenneth Tuchman changed role as President at TTEC Holdings, Inc..

Action: reverting back responsibilities as president
Role: President

Exact text from the filing

Her responsibilities as the president of TTEC Holdings, Inc. will revert back to Kenneth Tuchman, TTEC Holdings, Inc.’s chief executive officer.

View on SEC.gov

TTEC Holdings, Inc. filing history →

Source: SEC EDGAR

accession 0001104659-24-099016

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