ServiceNow Q4 subscription revenue $1.52B (+29% yoy); cRPO $5.7B; guides Q1 acceleration; COO promoted

ServiceNow, Inc.

2021-FY EPS reported $1.13 revenue$5,896,000,000

Subscription revenues $1,523M (+29% yoy, +30% constant currency); cRPO $5.7B (+29% yoy, +32% constant currency).
GAAP diluted EPS $0.13; non-GAAP diluted EPS $1.46; GAAP operating margin 2%, non-GAAP 23%.
135 transactions over $1M net new ACV in Q4 (+52% yoy); 1,359 total customers >$1M ACV (+25% yoy).
Promoted CJ Desai to COO, Kevin Haverty to Senior Advisor to CEO, Paul Smith to CCO. Ulrik Nehammer joins as President EMEA.

item 2.02 item 5.02 item 9.01

Executive movements

Machine-extracted from this filing. Every card cites the SEC source. See all recent executive movements.

Role change

Chirantan "CJ" Desai

Chief Operating Officer

NOW · ServiceNow, Inc.

Effective: 2022-01-25
Filed: January 26, 2022, 6:59 PM ET

promoted Chirantan “CJ” Desai, 51, to Chief Operating Officer, effective immediately

Role change

Paul Smith

Chief Commercial Officer

NOW · ServiceNow, Inc.

Effective: 2022-01-25
Filed: January 26, 2022, 6:59 PM ET

effective on January 25, 2022, Paul Smith was promoted to Chief Commercial Officer to oversee all regional sales teams, sales enablement and sales operations.

Role change

Kevin Haverty

Senior Advisor to the Chief Executive Officer

NOW · ServiceNow, Inc.

Effective: 2022-01-25
Filed: January 26, 2022, 6:59 PM ET

effective on January 25, 2022, Kevin Haverty was promoted and transitioned from the position of Chief Revenue Officer to the position of Senior Advisor to the Chief Executive Officer

Key facts

Extracted from this filing and checked against the source text.

Executive change SEC 8-K Item 5.02 confidence 0.95

Chirantan "CJ" Desai changed role as Chief Operating Officer at ServiceNow, Inc..

Action: promoted
Role: Chief Operating Officer

Exact text from the filing

promoted Chirantan “CJ” Desai, 51, to Chief Operating Officer, effective immediately

View on SEC.gov

Executive change SEC 8-K Item 5.02 confidence 0.95

Paul Smith changed role as Chief Commercial Officer at ServiceNow, Inc..

Action: promoted
Role: Chief Commercial Officer

Exact text from the filing

effective on January 25, 2022, Paul Smith was promoted to Chief Commercial Officer to oversee all regional sales teams, sales enablement and sales operations.

View on SEC.gov

Executive change SEC 8-K Item 5.02 confidence 0.95

Kevin Haverty changed role as Senior Advisor to the Chief Executive Officer at ServiceNow, Inc..

Action: promoted
Role: Senior Advisor to the Chief Executive Officer

Exact text from the filing

effective on January 25, 2022, Kevin Haverty was promoted and transitioned from the position of Chief Revenue Officer to the position of Senior Advisor to the Chief Executive Officer

View on SEC.gov

ServiceNow, Inc. filing history →

Source: SEC EDGAR

accession 0001373715-22-000006

view filing index on sec.gov

view primary document

Machine-readable: JSON · Markdown · Plain text

This headline and bullets were generated automatically by deepseek-v4-flash:cloud@v2 from the public filing. Read the source on SEC.gov before relying on any specific claim. Not investment advice. See methodology for how this pipeline works.