Paul Fipps
He is succeeded by Paul Fipps, who was appointed President of Global Customer Operations.
Highest-materiality recent filing
ServiceNow shareholders approve 38M share increase to 2021 equity incentive plan
Total share reserve under Amended 2021 Plan increased to 98,181,895 shares after shareholder approval.
ServiceNow closes $4.0B multi-tranche note offering across five maturities
Issued $750M 4.250% notes due 2028, $600M 4.700% notes due 2031, $650M 5.050% notes due 2033, $1.25B 5.400% notes due 2036, and $750M 6.300% notes due 2056.
ServiceNow beats Q1 guidance, raises FY subscription revenue outlook; $4B loan for Armis
Subscription revenues $3,671M (+22% YoY); total revenues $3,770M (+22% YoY).
ServiceNow enters $3B revolving credit facility and $3B commercial paper program
Unsecured $3B revolving credit facility matures April 1, 2031; may be increased by up to $2B.
ServiceNow CEO McDermott to buy $3M of stock; multiple execs terminate 10b5-1 plans
CEO Bill McDermott enters purchase agreement to buy $3M of NOW shares on Feb 27, 2026 at market price.
ServiceNow names Danielle Fontaine CAO effective Feb 17; Kevin McBride promoted to EVP
Danielle Fontaine appointed Chief Accounting Officer and Corporate Controller, effective February 17, 2026.
ServiceNow Q4 subscription rev $3.47B (+21% YoY), beats guidance; Board adds $5B buyback
Q4 subscription revenues $3,466M (+21% YoY); total revenues $3,568M (+20.5%); cRPO $12.85B (+25%).
ServiceNow CEO Bill McDermott commits to stay through at least 2030; severance policy updated
Amendment effective Jan 1, 2026: McDermott will serve through Dec 31, 2030 as CEO, co-CEO, Exec or Non-Exec Chairman at Board discretion.
ServiceNow files resale registration for shares issued in Moveworks acquisition
On December 15, 2025, ServiceNow filed a prospectus supplement covering resale of common stock by former Moveworks stockholders.
ServiceNow shareholders approve 5-for-1 stock split, effective Dec 17, 2025
Shareholders voted 182,387,630 for, 61,141 against to approve Amended and Restated Charter.
Q3 subscription rev $3,299M (+21.5% YoY, +20.5% constant currency); total rev $3,407M (+22% YoY).
ServiceNow files amended prospectus for 609 additional shares from Logik.io acquisition
Filed on Sept 26, 2025: amendment to prospectus supplement dated May 30, 2025.
ServiceNow Q2 beats guidance: subscription rev $3,113M (+22.5% YoY), cRPO $10.92B
Total revenue $3,215M, up 22.5% YoY (21.5% cc); subscription revenue $3,113M, up 22.5% YoY.
ServiceNow files prospectus supplement for resale of shares from Logik.io acquisition
Filed prospectus supplement covering resale of shares by certain stockholders who acquired shares in connection with Logik.io acquisition.
ServiceNow shareholders approve charter amendments, elect directors at 2025 annual meeting
Directors elected with majority support; highest against votes were Anita M. Sands (21.1M against) and William R. McDermott (11.4M against).
ServiceNow Q1 subscription rev $3B, up 19% YoY; cRPO beats guidance; President Paul Smith resigns
Subscription rev $3,005M (+19% YoY, +20% cc); total rev $3,088M (+18.5% YoY, +19.5% cc)
ServiceNow to acquire Moveworks for $2.85B in cash and stock, expected H2 2025
Deal combines ServiceNow agentic AI with Moveworks front-end AI assistant and enterprise search.
ServiceNow adopts bylaw amendments including forum selection and universal proxy updates
New exclusive forum provision designates Delaware Chancery Court for certain stockholder actions, and federal district courts for Securities Act claims.
ServiceNow reports Q4 2024 results and announces additional $3B share repurchase authorization
Subscription revenues of $2,866M in Q4 2024, up 21% year-over-year.
ServiceNow adopts new Executive Severance Policy for CEO, CFO, CHRO effective Jan 1, 2025
Bill McDermott (CEO) eligible for 2x base salary + target bonus upon change-in-control termination, with 24 months COBRA.
ServiceNow Q3 subscription rev $2,715M (+23% YoY), raises FY24 guidance; new President
Subscription revenues $2,715M (+23% YoY, +22.5% CC); total revenues $2,797M (+22% YoY).
ServiceNow Q2 sub rev $2.54B (+23% YoY), raises FY guidance; COO Desai resigns
Subscription revenues $2,542M, up 23% YoY; total revenues $2,627M, up 22% YoY.
ServiceNow shareholders elect 11 directors, approve say-on-pay and auditor at annual meeting
All 11 director nominees elected, with highest vote count 167.6M for Joseph Quinlan.
ServiceNow Q1 subscription rev $2.523B (+25% YoY); raises 2024 guidance
Subscription revenues $2,523M (+25% YoY, +24.5% constant currency); total revenues $2,603M (+24% YoY).
ServiceNow Q4 subscription rev $2.365B (+27% YoY); raises FY2024 outlook
Subscription revenues $2.365B in Q4, up 27% YoY (25.5% CC); total rev $2.437B, up 26%.
He is succeeded by Paul Fipps, who was appointed President of Global Customer Operations.
On April 21, 2025, Paul Smith notified the Company of his decision to resign from his position as the Company’s President, Global Customer and Field Operations, effective April 23, 2025.
On October 21, 2024, the Board of Directors (the "Board") of the Company appointed Amit Zavery, age 53, as President, Chief Product Officer and Chief Operating Officer of the Company, effective October 28, 2024.
The Company has appointed Chris Bedi as Interim Chief Product Officer, effective immediately.
On July 24, 2024, the Company and its President and Chief Operating Officer, Chirantan “CJ” Desai, came to a mutual agreement that Mr. Desai would resign from all positions with the Company, effective immediately.
Max materiality 0.90 · Median 0.65 · Most common event earnings