Paul Fipps
He is succeeded by Paul Fipps, who was appointed President of Global Customer Operations.
Highest-materiality recent filing
ServiceNow Q2 subscription revs $3.877B (+24.5% YoY), raises FY guidance
Subscription revenues $3,877M, up 24.5% YoY (23% constant currency); total revenues $3,987M, up 24% YoY.
ServiceNow shareholders approve 38M share increase to 2021 equity incentive plan
Total share reserve under Amended 2021 Plan increased to 98,181,895 shares after shareholder approval.
ServiceNow closes $4.0B multi-tranche note offering across five maturities
Issued $750M 4.250% notes due 2028, $600M 4.700% notes due 2031, $650M 5.050% notes due 2033, $1.25B 5.400% notes due 2036, and $750M 6.300% notes due 2056.
ServiceNow beats Q1 guidance, raises FY subscription revenue outlook; $4B loan for Armis
Subscription revenues $3,671M (+22% YoY); total revenues $3,770M (+22% YoY).
ServiceNow enters $3B revolving credit facility and $3B commercial paper program
Unsecured $3B revolving credit facility matures April 1, 2031; may be increased by up to $2B.
ServiceNow CEO McDermott to buy $3M of stock; multiple execs terminate 10b5-1 plans
CEO Bill McDermott enters purchase agreement to buy $3M of NOW shares on Feb 27, 2026 at market price.
ServiceNow names Danielle Fontaine CAO effective Feb 17; Kevin McBride promoted to EVP
Danielle Fontaine appointed Chief Accounting Officer and Corporate Controller, effective February 17, 2026.
ServiceNow Q4 subscription rev $3.47B (+21% YoY), beats guidance; Board adds $5B buyback
Q4 subscription revenues $3,466M (+21% YoY); total revenues $3,568M (+20.5%); cRPO $12.85B (+25%).
ServiceNow CEO Bill McDermott commits to stay through at least 2030; severance policy updated
Amendment effective Jan 1, 2026: McDermott will serve through Dec 31, 2030 as CEO, co-CEO, Exec or Non-Exec Chairman at Board discretion.
ServiceNow files resale registration for shares issued in Moveworks acquisition
On December 15, 2025, ServiceNow filed a prospectus supplement covering resale of common stock by former Moveworks stockholders.
ServiceNow shareholders approve 5-for-1 stock split, effective Dec 17, 2025
Shareholders voted 182,387,630 for, 61,141 against to approve Amended and Restated Charter.
Q3 subscription rev $3,299M (+21.5% YoY, +20.5% constant currency); total rev $3,407M (+22% YoY).
ServiceNow files amended prospectus for 609 additional shares from Logik.io acquisition
Filed on Sept 26, 2025: amendment to prospectus supplement dated May 30, 2025.
ServiceNow Q2 beats guidance: subscription rev $3,113M (+22.5% YoY), cRPO $10.92B
Total revenue $3,215M, up 22.5% YoY (21.5% cc); subscription revenue $3,113M, up 22.5% YoY.
ServiceNow files prospectus supplement for resale of shares from Logik.io acquisition
Filed prospectus supplement covering resale of shares by certain stockholders who acquired shares in connection with Logik.io acquisition.
ServiceNow shareholders approve charter amendments, elect directors at 2025 annual meeting
Directors elected with majority support; highest against votes were Anita M. Sands (21.1M against) and William R. McDermott (11.4M against).
ServiceNow Q1 subscription rev $3B, up 19% YoY; cRPO beats guidance; President Paul Smith resigns
Subscription rev $3,005M (+19% YoY, +20% cc); total rev $3,088M (+18.5% YoY, +19.5% cc)
ServiceNow to acquire Moveworks for $2.85B in cash and stock, expected H2 2025
Deal combines ServiceNow agentic AI with Moveworks front-end AI assistant and enterprise search.
ServiceNow adopts bylaw amendments including forum selection and universal proxy updates
New exclusive forum provision designates Delaware Chancery Court for certain stockholder actions, and federal district courts for Securities Act claims.
ServiceNow reports Q4 2024 results and announces additional $3B share repurchase authorization
Subscription revenues of $2,866M in Q4 2024, up 21% year-over-year.
ServiceNow adopts new Executive Severance Policy for CEO, CFO, CHRO effective Jan 1, 2025
Bill McDermott (CEO) eligible for 2x base salary + target bonus upon change-in-control termination, with 24 months COBRA.
ServiceNow Q3 subscription rev $2,715M (+23% YoY), raises FY24 guidance; new President
Subscription revenues $2,715M (+23% YoY, +22.5% CC); total revenues $2,797M (+22% YoY).
ServiceNow Q2 sub rev $2.54B (+23% YoY), raises FY guidance; COO Desai resigns
Subscription revenues $2,542M, up 23% YoY; total revenues $2,627M, up 22% YoY.
ServiceNow shareholders elect 11 directors, approve say-on-pay and auditor at annual meeting
All 11 director nominees elected, with highest vote count 167.6M for Joseph Quinlan.
ServiceNow Q1 subscription rev $2.523B (+25% YoY); raises 2024 guidance
Subscription revenues $2,523M (+25% YoY, +24.5% constant currency); total revenues $2,603M (+24% YoY).
ServiceNow Q4 subscription rev $2.365B (+27% YoY); raises FY2024 outlook
Subscription revenues $2.365B in Q4, up 27% YoY (25.5% CC); total rev $2.437B, up 26%.
ServiceNow beats Q3 guidance; subscription revenue $2.22B (+27% YoY); raises FY23 outlook
Subscription revenues $2,216M (+27% YoY, +24.5% cc); total revenue $2,288M (+25% YoY).
ServiceNow Q2 subscription revenues $2.075B (+25% YoY); raises FY 2023 guidance
GAAP operating income $117M (5% margin); non-GAAP operating income $544M (25% margin).
ServiceNow shareholders reject say-on-pay, approve equity plan increase at 2023 annual meeting
Non-binding advisory vote on 2022 executive compensation failed: 97.8M against, 68.1M for.
ServiceNow announces first-ever $1.5B share repurchase program to manage dilution
Board authorized up to $1.5B in common stock repurchases, first such program.
Subscription revenues $2,024M (+24% YoY; +27% in constant currency); total revenues $2,096M (+22% YoY).
ServiceNow Q4 sub rev $1.86B +22% YoY; CJ Desai named President & COO
Subscription revenue $1.86B (+22% YoY, +27.5% CC) exceeded guidance high end.
ServiceNow Q3: sub rev $1.74B (+22% YoY), cRPO $5.87B; CEO becomes Chairman
Subscription revenues $1,742M (+22% YoY, +28.5% constant currency); total revenues $1,831M (+21% YoY).
Director Dennis Woodside resigns from ServiceNow board effective Aug 26, 2022
Dennis M. Woodside resigned from the Board effective August 26, 2022.
ServiceNow Q2 subscription revenues up 25% YoY to $1,658M; cRPO $5.75B (+21%)
Subscription revenues $1,658M, +25% YoY (29.5% constant currency); total revenues $1,752M (+24%).
ServiceNow shareholders vote against executive compensation at 2022 annual meeting
Nine directors elected; Jonathan Chadwick received 45.4M votes against, highest dissent.
ServiceNow Q1 subscription revs $1.63B (+26% YoY); raises FY2022 guidance mid-point
GAAP EPS $0.37 diluted; non-GAAP EPS $1.73 diluted; total revs $1.722B (+27% YoY).
Subscription revenues $1,523M (+29% yoy, +30% constant currency); cRPO $5.7B (+29% yoy, +32% constant currency).
ServiceNow grants $97.5M in performance-based stock options to senior leaders
Aggregate approximate award value of $97.5 million as of grant date if all performance conditions achieved.
ServiceNow Q3 subscription revenue up 31% to $1.43B; appoints new Principal Accounting Officer
Subscription revenues $1,427M (+31% YoY); cRPO $5.0B (+32% YoY).
CEO Bill McDermott granted $150M performance-based stock option award with 8 tranches
Award has approximate value of $150M; exercise price equals closing price on Oct 29, 2021.
ServiceNow CAO Fay Sien Goon resigns; CFO to assume accounting officer duties
Fay Sien Goon resigns as Chief Accounting Officer effective Oct 14, 2021 to pursue other opportunity.
ServiceNow appoints Uber CTO Sukumar Rathnam to Board of Directors
Board expanded from 11 to 12 members; Rathnam effective August 20, 2021.
ServiceNow appoints former Deloitte CIO Larry Quinlan to board of directors
Board expanded from 10 to 11 members with appointment of Larry Quinlan.
ServiceNow Q2 subscription revenue $1.33B, +31% YoY; raises full-year guidance
Subscription revenues $1,330M, 31% YoY growth (27% constant currency); total revenues $1,409M, +32%.
He is succeeded by Paul Fipps, who was appointed President of Global Customer Operations.
On April 21, 2025, Paul Smith notified the Company of his decision to resign from his position as the Company’s President, Global Customer and Field Operations, effective April 23, 2025.
On October 21, 2024, the Board of Directors (the "Board") of the Company appointed Amit Zavery, age 53, as President, Chief Product Officer and Chief Operating Officer of the Company, effective October 28, 2024.
The Company has appointed Chris Bedi as Interim Chief Product Officer, effective immediately.
On July 24, 2024, the Company and its President and Chief Operating Officer, Chirantan “CJ” Desai, came to a mutual agreement that Mr. Desai would resign from all positions with the Company, effective immediately.
On April 25, 2023, the Board of Directors (the “Board”) of the ServiceNow, Inc. (the “Company”) expanded the size of the Board from ten to eleven members and appointed Deborah Black to serve as a director.
on April 24, 2023, Lara Caimi notified the Company of her decision to resign as Chief Customer Officer and GM, Impact and Services, effective May 31, 2023, in order to pursue another career opportunity.
On January 24, 2023, the Board of Directors of ServiceNow promoted Chirantan “CJ” Desai, 52, to President and Chief Operating Officer, effective immediately.
On October 23, 2022, Sukumar Rathnam informed ServiceNow, Inc. of his resignation from the Board of Directors (the "Board"), effective as of December 1, 2022.
On October 25, 2022, Frederic B. Luddy expressed his intention to step back from his position as Chairman of the Board. Mr. Luddy will continue to serve as a member of the Board.
The Board determined to combine the positions of Chairman and CEO with William R. McDermott
On August 22, 2022, Dennis M. Woodside informed ServiceNow, Inc. (the “Company”) of his resignation from the Board of Directors (the “Board”), effective as of August 26, 2022.
Max materiality 0.90 · Median 0.70 · Most common event earnings